Recreation Support
Call Centre staff support clients interested in registering in City of Toronto programs or booking space for hosting events and gatherings in Parks and Facilities. The support centre's primary purpose is to assist clients by phone, in person or online. Staff in the call centre additionally support a general inquiry line via email and or phone which responds to registration and booking questions concerning recreation centres and/or parks. Staff collect fees, process permits and registrations, respond to general inquiries via phone and email and connects clients to on site staff as required.
Support work at recreation centres, assisting clients, staff, program and facility operations.
Positions include:
Customer Service Representative
Building Attendant
Facility Attendant
Gatekeeper