PERSONAL SUPPORT WORKER LTC (Behavioural Support Unit)

Job ID: 46517

Job Category: Health Services

Division & Section: Seniors Services & Long Term Care, LTC Regional Services

Work Location: Kipling Acres, 2233 Kipling Ave, Etobicoke, ON M9W 4L3

Job Type & Duration: Full-time, Permanent Vacancy

Hourly Rate: $28.39 - $31.13

Shift Information: Monday to Sunday - Various Shifts (Days, Evenings, Night, and Weekends), 37.5 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 05-NOV-2024 to 20-NOV-2024
Location and Shift Information: Kipling Acres, 2233 Kipling Ave, Etobicoke, ON M9W 4L3 (Evening, Nights and Weekend)

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

Major Responsibilities:

• Participates as a member of the multi-disciplinary team, providing resident/client information to aid in the development of care plans.
• Assists the Registered Practical Nurse with resident/client admittances, transfers, and departures/deaths, including familiarization with staff, residents, and surroundings, and personal care.  Prepares a listing of personal clothing and other belongings upon arrival.
• Observes and reports on resident/client emotional and physical condition.  Communicates general progress of resident/client, including sudden changes.
• Assists residents/clients with personal hygiene, bathing, dressing, grooming, toileting, etc.  Provides general care for bedridden residents/clients, such as positioning, assisting with elimination, skin care, delivering food, and meal time assistance.  Applies topical medications such as skin care creams and lotions, as directed.
• Assists residents/clients in daily exercise program and use of rehabilitative equipment such as wheelchairs, walkers, etc.  Assists residents/clients with ambulation and transferring using applicable electric/hydraulic/manual equipment and lifting devices. Transfers residents to and from dining area.
• Checks residents/clients diet for prescribed consistency, feeds or assists with adaptive eating devices, monitors and logs intake, and provides hygienic and mouth care after meal.  Collects and cleans dentures as required.
• Prepares and delivers beverages and snacks to residents/clients.  Loads, unloads, and cleans cart.
• Measures temperature, radial pulse, respirations, and weight and records bowel and bladder output.  Collects specimens as directed.
• Cleans and shrouds bodies of deceased residents/clients.  Packs and labels belongings.
• Changes linen, makes beds, and sorts and bags soiled linen.  Stocks linen cart with clean supplies daily.  Sorts personal laundry of residents/clients upon delivery and places in drawers and closets.
• Maintains the cleanliness and neatness of resident/client living area and the work unit, e.g., nursing station and rooms. Cleans, sanitizes and distributes personal care items such as brushes, combs, and nursing supplies.  Rinses whirlpool tubs.
• Records observations and personal care provided to residents/clients.
• Promotes emotional well being of residents/clients through discussion, comforting, etc.
• Monitors resident/client safety in accordance with plan of care; implements precautionary measures as ordered by physician, e.g. collecting and securing personal belongings (glasses, hearing, aids, dentures, etc.).  Reports incidents to Registered staff, such as disruptive behaviour, fire hazards, and security problems.
• Participates in the implementation of social and recreational programs for residents/clients. Reports resident/client participation and progress to R.N.
• Participates in organizing regular and special events for residents/clients, such as birthday parties, picnics, and shopping trips.
• Promotes the residents’ integration to their environment
• Observes and reports changes in residents’ physical, mental and/or emotional condition promptly
• Maintains the   resident’s dignity when responding to behaviours and managing the associated risks
• Communicates care needs verbally to team members and the residents
• Participates in Behavioural Management rounds and care conferences and team meeting as required
• Collaborates effectively when interacting with residents, family, team members and inter-professional care teams
• Assumes responsibility for personal development through participation in ongoing training to enhance skills

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Successfully completed a Personal Support Worker Program or Training that meets the vocational standards established by the Ministry of Training, Colleges and Universities, the standards established by the National Association of Career Colleges, or the standards established by the Ontario Community Support Association and other requirements as required by Ontario 246/22 of the Fixing Long-Term Care Act, 2021.
2. Experience in providing personal care to ambulant and non-ambulant residents in a long term or rehabilitation care setting.
3. Experience working in a specialized behavioural program, or populations with responsive behaviours, or completion of behavioural management training.

You must also have:

• Ability to communicate clearly verbally and in writing.
• Able to take verbal and/or written direction effectively. 
• Ability to engage positively and establish therapeutic relationships with members of interprofessional care team, residents, and families.
• Knowledge of responsive behaviours related to dementia, delirium, mental health, or other relevant conditions.
• Knowledge of gentle behavioural management techniques and approaches.
• Ability to adapt to evolving work environment and changing demands.
• Ability to apply creative problem-solving, good judgement and critical thinking skills.
• Ability to prioritize, manage time, and work both independently and within a team.
• Knowledge of basic infection control principles and the use of personal protective equipment.
• Physically capable of lifting, turning and transferring residents manually and with a mechanical lift as per standards and procedures.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Certification in GPA (Gentle Persuasive Approach), PIECES (Physical, Intellectual, Emotional,Capabilities, Environment and Social), DementAbility, U-First (Understand, Flag, Interact, Reflectand Support), Montessori Methods is an asset.

Please Note:

As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg.246/22)

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.