Administration Trainee - Essential Skills Program (Indigenous)

Job Description

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world's most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as an Administration Trainee, providing administrative support and assistance as part of the Essential Skills Program.

The City of Toronto is committed to fostering a position and progressive workforce reflecting the citizens we serve and promoting diversity at all levels in a dynamic and inclusive environment.

The Essential Skills Program is a paid, entry level employment opportunity that offers First Nations, Inuit and Métis aged 18-35 employability skill building in a professional field across the City of Toronto. The five-month program assists in developing valuable work skills and providing additional tools and resources that can help prepare you for future career success. Current and previous City employees are ineligible for this program.

We appreciate all interest in this role; however, this role is exclusively for individuals who identify as First Nations, Inuit and Métis (between the ages of 18-35) in Canada.

Please note: the applicant pool from this job posting will be used for Essential Skills opportunities in various divisions and will be considered for Administration Trainee positions.

Major Responsibilities:

Your primary responsibilities as an Administration Trainee will be varied. Specifically, you will:

• Assist with various office functions, such as, filing, data entry, photocopying, sending faxes etc.
• Receives/logs data/information received
• Collects data for others to analyze and process
• Assist with organizing and presenting data collected, may utilize software packages
• Inputs/retrieves/updates/maintains data
• Assist others with drafting documents, correspondences etc.
• Assist with financial transactions and makes calculations
• Answers inquiries, provides general information, takes messages and directs inquiries to appropriate staff to answer questions/handle requests
• Assist with setting up meetings, records and circulates data
• Assist with mail/supply collection, inventory, sorting and distribution
• Assist with packing, loading, lifting, moving, delivering, setting up, maintaining and unpacking supplies, equipment, furniture etc.

Key Qualifications

1. Experience in performing administration or clerical support duties or equivalent combination of education and experience
2. Experience using computer software including Microsoft Office Suite (i.e. Word, Excel, PowerPoint etc.)
3. Experience providing customer service and responding to inquiries via telephone, email and in person
4. Strong problem solving and analytical skills
5. Strong organization and time management skills, ability to set priorities, meet deadlines and work cooperatively within a team
6. Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing in an efficient and diplomatic manner
7. Ability to work independently with minimal supervision and as a member of a team
8. Ability to provide excellent customer service to clients and members of the public
9. Ability to exercise independent judgement and discretion in dealing with confidential matters
10. Ability to work under tight time constraints and meet deadlines
11. Ability to work shifts as assigned, including evenings and weekends