BUSINESS ANALYST FINANCE & TREASURY SERVICES (POLICIES & PROCEDURES)

• Job ID: 65344
• Division & Section: Chief Financial Officer's Office, Strategic Enterprise Integration & Mod
• Work Location: 799 Islington Avenue
• Job Type & Duration: 2 Temporary Vacancies (18 Months)

• Salary Range: $89,337.00 - $120,831.00, TM1682, and wage grade 6.

  Hiring Zone: $92,099.00 - $99,855.00

• Shift Information: M-F, 35 hours/week per week
• Affiliation: Non-Union
• Number of Positions Open: 2
• Posting Period: 8-Jul-2026 to 22-Jul-2026

Job Summary:

Reporting to the Project Manager, the Business Analyst will primarily support assignments pertaining to the programs, services, procedures, policies and/or operations of Purchasing and Materials Management Division (PMMD) and to represent the Division on various committees and working groups.

Major Responsibilities:

• Evaluates policies and procedures affecting the Divisions operations, offering recommendations and solutions to enhance business operations.
• Implementation of business requirements, and compliance with relevant policies and procedures; responds to inquiries professionally and prepares correspondence to support business policies and procedures.
• Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research on a wide range of municipal issues ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Serves as a liaison between various divisions and represents the divisions on various committees (i.e. service improvement initiatives committee, policy groups, client advisory groups).
• Contributes to business/service improvement and achievement by gathering, detailing and documenting business requirements in a format that is useful to the business area experts and related stakeholders.
• Monitors standing committee and Council agendas, identifies emerging issues, ensures effected staff are informed and develops action plans to ensure compliance with Council directions.
• Prepares comprehensive reports and briefing documents on a variety of issues.
• Develops, implements, monitors, and evaluates detailed plans and recommends policies, programs, and/or procedures regarding specific requirements related to PMMD.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Oversees assigned projects and provides contract management to ensure effective teamwork and communication and high standards of work quality to advance the Division's initiatives in a complex municipal environment.
• Provides guidance, mentoring, and oversight to project team members and work-term students while supporting project planning, requirements gathering, and implementation activities.
• Monitors projects to ensure completion in accordance with approved plans and agreements of undertaking
• Prepares project plans, reports and status updates for senior staff. Regularly updates documentation on Divisional initiatives.
• Establishes, maintains and develops linkages to other divisions, agencies, boards and commissions to ensure effective partnerships.
• Participates in the process of planning and developing long range objectives for the Division.
• Keeps up-to-date on relevant research and coordinates with relevant divisional staff on project-related data and analysis.
• Develops training course materials, conducts training and provides presentations as required for various levels of internal and external management/stakeholders.
• Acts as resource person for inquiries related to Divisional activities.

Key Qualifications:

1. Post-secondary education in a relevant discipline related to the job function (e.g. financial, legal, and management accounting) or the equivalent combination of education and experience.
2. Extensive experience with financial information systems (e.g. SAP) to capture and manipulate data and using Microsoft Office Applications (Word, Excel, PowerPoint) and managing databases.
3. Considerable experience preparing business process reviews/mapping and articulating key performance measures/indicators.
4. Considerable experience conducting research, analysis and interpreting large volumes of data.
5. Considerable experience developing an effective filing and records management system, preparing and formatting reports, correspondence and documents and providing administrative support.
6. Ability to adapt to new technologies implemented during the project.
7. Strong verbal and written communication skills and the ability to communicate professionally and develop and maintain effective work relationships both internally and externally, with Council staff, City of Toronto staff, various levels of government and stakeholders.
8. Strong customer service focus and interpersonal skills and ability to work co-operatively as an effective team member and encourage teamwork.
9. Strong problem-solving and conflict resolution skills.
10. Ability to take initiative and apply best practices to continuously improve processes to enhance service delivery, efficiency and effectiveness.
11. Ability to exercise independent judgement and discretion in dealing with sensitive and confidential matters.
12. Strong research and analytical skills and ability to conceptualize, develop options and recommend solutions to support decision-making.
13. Ability to adhere to the Toronto Public Service mission and values and act professionally and ethically.
14. Ability to work independently under minimum supervision and set priorities, plan and execute tasks.
15. Excellent organizational and multi-tasking skills with the ability to work under pressure and meet tight deadlines under time constraints and adjust work priorities.

Equity, Diversity and Inclusion 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.