COMMANDER COMMUNITY SAFEGUARD SERVICES

• Job ID: 51181
• Job Category: Emergency, Fire and Paramedics Services
• Division & Section: Toronto Paramedic Services, PS Program Dev & Professional Standards
• Work Location: TORYORK YARD - EMS STATION # 51, 50 Toryork Dr North York ON M9L 1X6
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $122,305.00 - $163,639.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 15-NOV-2024 to 29-NOV-2024
   

Reporting to the Director/Deputy Chief, Toronto Paramedic Services, this position is an administrative, operational and leadership position that has overall responsibility for ensuring the provision of various services to internal and external clients. This posting is for the Toronto Paramedic Services Community Paramedicine Program.

Major Responsibilities:
 

• Develops and implements detailed plans and recommends policies regarding program specific requirements.
•      Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
•      Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
•      Develops, recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
•      Supports public, political and funder confidence in Toronto PS through responsibility for the agency's continuous compliance with all applicable law and regulations, and for ensuring its continuing accreditation as a licensed municipal paramedic service by the Province of Ontario.
•      Broadens the reach and effectiveness of Toronto PS through the development and direct operation of specialized community medicine programs to better service vulnerable, marginalized populations in the urban environment, who cannot effectively access conventional care.
•      Coordinates programs and services with others through the development and strengthening of innovative partnerships and strategic alliances.
•      Ensures programs are innovative and support 911 call mitigation, community wellbeing, and frontline Paramedic Operations when required.
•      Secures sustainable funding for such operations through non-traditional sources in addition to conventional tax-base support.
•      Establishes research partnerships with the Regional Base Hospital Program, other PS systems and academic institutions worldwide to improve quality and understanding of PS systems and the clinical interventions they provide.
•      Enhances community safety through the design, implementation and ongoing management of specialized public safety programs such as injury prevention, elder safety, domestic violence intervention and prevention.
•      Ensures consistent and appropriate public image through media messaging and public presence at displays and public events.
•      Ensures Toronto PS tailors its services to suit the cultural and religious needs of communities with special needs and traditions  
•      Maintains paramedical certification, and responds to large-scale incidents as required.

Key Qualifications:
 

1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant broad public sector experience or equivalent combination of education and experience.
2. Considerable management experience in a paramedic services environment, including budget preparation, report writing, project management, program development and external presentations.
3. Considerable experience in leading, motivating, and managing a diverse workforce in a fast paced politically sensitive, customer service oriented environment.
4. Experience operating as a fully accountable program leader and as a member of the management team. Experience with Community Paramedicine programming an asset.
5. Sound knowledge and understanding of the principles and practices of high performance paramedic service systems and policies, programs, legislation and the requirements of the Ambulance Act.
6. Strategic and innovative thinker with extensive experience in program development, performance measurement and the development of best practices.
7. Strong research and analytical skills to support program development activities; ability to conceptualize and develop options and recommendations to support decision making.
8. Highly developed human relations, with the ability to interact and effectively communicate, orally and in writing, with all organizational levels, with political representatives and the media and to forge solid internal and external relationships.
9. Demonstrated ability to work effectively and obtain consensus with colleagues, senior management staff, unions, healthcare and community partners, consultants, solicitors, and other internal and external clients.
10. An effective decision maker that promotes and fosters teamwork with the ability to manage change effectively.
11. Flexible and thrives in an environment with frequent and competing deadlines, multiple tasks and high performance expectations.
12. Sound judgement and ability in handling complex labour and public relations matters
13. Possesses exceptional oral and written communication skills.
14. Must have and maintain a valid Ontario Class "F" Driver's Licence and must qualify for the City's equipment operating permits and requirements.
15. Able to obtain and maintain paramedic certification for the province of Ontario and able to respond to large scale incidents as required.
     

Equity, Diversity and Inclusion
 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
 

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.