CORPORATE APPLICATION TECHNICAL LEADER

Job ID: 48570

Job Category: Information & Technology
Division & Section: Technology Services, Technology Standardization Delivery
Work Location: Metro Hall, 55 John St., Toronto
Job Type & Duration: Full-time, Permanent
Hourly Rate and Wage Grade: $53.98 - $59.17
Shift Information: Monday to Friday, 35 hours per week per week
Affiliation: L79 Full-time
Candidate List will be established. For applicability and duration, see below.
Number of Positions Open: 1
Posting Period: 22-OCT-2024 to 05-NOV-2024

Job Summary:

To lead project teams and provide senior technical consulting and analysis, development, testing, quality assurance and project planning expertise to deliver and sustain critical enterprise business applications and information.

Job Functions:

Directs business and technical inter-divisional staff and professional services to deliver and sustain complex, critical enterprise business applications and information through the application life cycle and reports progress to manager, stakeholders and team members and ensures successful delivery of solutions adhering to project management methodology.
Directs the day-to-day work output of staff and resources including the scheduling, assigning, and reviewing of work tasks to ensure a continuing and consistent service by sustaining complex, critical enterprise business applications and information.
Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporate-wide solution designs.
Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
Determines project requirements, analyzes and recommends feasible options, designs, builds and/or codes, acquires, tests, and implements enterprise information structures and applications, and sustains information technology solutions to meet critical City-wide and divisional business objectives and to provide scalable enterprise solutions.
Applies technical expertise to recommend, develop and maintain corporate policies, procedures and standards that are consistent with legislation to ensure enterprise information and applications integrity.
Applies technical expertise to ensure security, privacy and quality assurance requirements are implemented in a manner that delivers business requirements and is consistent with MFIPPA and legislation, thereby ensuring the integrity of complex enterprise information and applications.
Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargaining-unit).
Applies technical expertise to develop and/or input to procurement and project management documentation. Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports. Audiences include business/project managers, project team members and other orders of government and external parties.
Develops and/or applies complex business and application models, information structures, data models, data schemas, technical program code, network and security interfaces, data and application design as governed by architectural frameworks, technology standards, information policies and legislative requirements.
Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
Actively participates in corporate and cross-divisional initiatives to design, construct and implement business and application infrastructure solutions, such as; data warehousing, document management and electronic service delivery.
Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
Generates the plan and directs the project team in the execution of software upgrade activities.
Applies technical expertise to perform analysis, development and testing for new or enhancements to existing complex, critical enterprise business applications and information.
Applies technical expertise to support the development and testing environments of complex computing solutions.

Key Qualifications

Experience developing applications related to document and content management is an asset.
Extensive experience in architecture and development of a Single Page Application using HTML5, CSS3, JavaScript, JQuery, Bootstrap, and frameworks such as Backbone, React as well as API integration with REST (JSON, XML) APIs.
Extensive experience working independently with minimal supervision on application architecture and integration as well as managing architecture diagrams, technical documents, risk assessment, digital accessibility compliance, and QA/UAT feedback.
Extensive experience in root cause analysis during unanticipated outages by providing troubleshooting and debugging recommendations and support.
Experience developing and/or maintaining large scale information technology applications and working effectively with a group of multidisciplinary staff in a project team setting including the creation of related documentation as well as relevant training.
Experience developing digital products that comply with accessibility standards and/or best practices (WCAG 2.x AA, AODA, WAI-ARIA) while optimizing accessibility features of the platform (Web, iOS, Android).
Post-secondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects.
Experience in coaching, training and/or providing work direction to team members and assessing outcomes.

You must also have:

Strong interpersonal skills with ability to effectively communicate with team members and clients regarding technical and business requirements.
Knowledge of a variety of software packages, including MS Office (e.g., Word, Excel, PowerPoint, MS Access), data modelling (e.g., Oracle SQL Developer), and software version control (e.g., Bitbucket, GitHub), Java, mobile app development, web communication,
An understanding of SCRUM / rapid application development methodology is an asset.
Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
Ability to implement and support software products and/or reusable technical components that are integrated in business solutions, through modern integration technology using micro-service architecture and managing product/component release cycles.
Ability to elicit, drive and/or develop application requirements to ensure that business needs and requirements have been adequately defined and documented, and/or the root cause of the problem accurately stated.
Excellent problem-solving, leadership, facilitation, and interpersonal skills.
Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
Ability to develop, maintain and execute both test plans and disaster recovery plans.
Ability to work flexible hours including days, afternoons, nights, and weekends, as required.
Ability to be on call for support of production systems, as required.
Ability to travel across various office locations within the City of Toronto, as required.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Note: The applicant pool from this job posting may be used for similar summer job opportunities in various divisions.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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