DIGITAL DESIGN SPECIALIST (UX/UI DESIGNER)

• Job ID: 55757
• Job Category: Information & Technology
• Division & Section: Technology Services, Technology Standardization Delivery
• Work Location: Metro Hall, 55 John St, Toronto, ON M5V 3C6
• Job Type & Duration: Full-Time, Temporary (12 month) vacancy
• Hourly Rate: $42.96 - $47.05
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 02-Jun-2025 to 16-Jun-2025

Job Summary 

As a Digital Design Specialist (UX/UI Designer), you will be working on designing public and staff facing webpages and applications for the City of Toronto. Using your User Experience / User Interface (UX/UI) Design skills, you will work with clients to understand their requirements and present design solutions through prototypes and wireframes in line with the City’s web design and digital accessibility standards. You will create other graphics as required, such as icons, social media graphics, and report graphics. You will work with a cross-functional team to develop new design patterns and contribute to the City’s design library and design standards documentation. 

Major Responsibilities: 

• Advises clients on a wide range of digital design and production products and services that enhance and promote the programs and services of the City. 

• Delivers digital products and services that are strategic, accomplish the business objectives of the client, meet high quality design and production standards including readability and accessibility, and are in accordance with the City’s Corporate Identity Program (CIP). 

• Acts as a resource to clients in the design and development of effective digital content and services, with consideration to intended audience, message, brand, budget and intent of the application. 

• Designs, develops and delivers a variety of digital content including web sites, web applications and digital forms with an understanding of responsive and accessible design. 

• Explores and stays current on latest trends and techniques, and advises management on the need for new technology and/or processes in the area of digital design and production. 

• Contributes to the development of new design patterns and maintenance of the City's design system. 

• Provides and applies UX/UI (User Experience Design/User Interface Design) and user- centered design best practices. 

• Works collaboratively as part of a team, assisting with projects by providing sound technical and creative advice on design concepts, production tools and techniques including mockups and prototypes. 

• Leads all aspects of assigned projects, from concept to final product, for quality, budget and timeline controls. 

• Performs applicable project and file management, routine computer maintenance and backup procedures and tracks project hours. 

• Develops and manages content libraries including design assets in the form of text, photography, graphics, illustrations, video and audio. 

Key Qualifications: 

1. Post-secondary education in Web, Digital or User Experience Design or an equivalent combination of education and/or relevant experience working in user experience/user interface design or digital media design. 

2. Experience in User Experience and User Interface Design, demonstrated through prototyping, wireframing, usability studies and working with design specifications. 

3. Experience working with business users to determine their requirements; lead design workshops (including remote workshops), gain consensus, and present recommended design solutions. 

4. Experience in planning and creating graphics, icons, or visual assets to support the user experience.
5. Experience in prototyping using Figma and working with design libraries. Comfortable to work with other design software (e.g., Photoshop, Illustrator, FigJam and Miro) as required.

6. Experience with WCAG 2.1 (W3C Web Content Accessibility Guidelines 2.1) and in the design of accessible websites across a range of technologies and type of devices (e.g., desktop, mobile) 

You must also have: 

• Ability to effectively communicate. 

• Strong inter-personal skills with the ability to work effectively as a member of a team, collaboratively with others in multidisciplinary team environment and work independently, as required. 

• Ability to be self-motivated and work with minimal supervision. 

• Ability to negotiate effective resolution of conflicting business priorities with corporate business Strong analytical, problem-solving, listening, and interacting skills. 

• Demonstrated business acumen to establish and maintain effective consulting relationships with corporate clients and vendors, using a strong customer service orientation.
• Ability to work with competing demands, prioritize and meet deadlines. 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.