HR CONSULTANT EMPLOYEE LABOUR RELATIONS

Job ID: 63977

Job Category: Human Resources

Division & Section: People & Equity, Employee Relations

Work Location: Metro Hall, 55 John Street, Toronto, ON.

Job Type & Duration: Full-time, 2 Temporary (6 months and 12 months) Vacancies  

Salary Range: $87,800 - $116,745

Hiring Zone: $89,337 - $95,183.

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 2

Posting Period: 24-Apr-2026 to 15-May-2026 

Working at the City

Recognized as one of Greater Toronto’s Top Employers for 2026, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability, and fairness, and we embrace the diversity of the people we work with and serve.

Toronto is now home to more than 3 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents, and businesses. In a workplace where growth is fostered and diversity is celebrated, a team of approximately 42,000 employees is the driving force behind the City of Toronto’s ability to provide programs and services to residents, businesses, and visitors to this community.

Job Summary

We are looking for Employee Relations Consultants who are passionate about employee and labour relations and eager to build or grow their career in this field. This role is well suited for individuals with early-career experience who are interested in gaining hands-on exposure to a broad range of labour relations activities while working in a supportive, team-based environment.

In this temporary, full-time role, you will contribute to providing advice and support to assigned divisions on matters related to collective agreements, workplace investigations, and employee relations. With guidance from senior team members, you will strengthen your understanding of the Labour Relations Act and other related employment legislation, while strengthening your analytical, communication, and relationship‑building skills.

Major Responsibilities

The Consultant is accountable for the following core areas of responsibility:

Employee and Labour Relations Advisory Services

• Provide employee and labour relations support to one or more assigned divisions under the supervision of a Manager, Employee Relations, and mentorship from a Senior Consultant.
• Assist management with the interpretation and application of collective agreements, organizational policies, and applicable employment legislation for both unionized and non-unionized employees.
• Contribute to informed and defensible decision-making by providing clear, timely, and well-researched employee and labour relations guidance while developing practical advisory skills.
• Apply organizational policy and employment legislation when supporting and administering non‑union employee disciplinary actions and terminations.

Collective Agreement Administration & Grievance Management

• Support the administration, interpretation, and application of collective agreements, including Local 416, Local 79, Local 2998, Local 3888, and Construction Trades.
• Assist in managing complaints, disputes, and grievances by participating in interviews, reviewing documentation, assessing information, and helping prepare findings.
• Lead grievance meetings with unions, help explore settlement options, assist with preparing minutes of settlement, and drafting Step 2 and Step 3 grievance responses.
• Support and participate in joint labour–management committees established through collective agreements.

Investigations & Case Resolution

• Participate in workplace and policy-related investigations, learning to effectively gather facts, assess evidence, and apply sound judgment.
• Assist with investigating issues raised by unions, client divisions, senior leadership, and Council.
• Help prepare clear summaries, recommendations, and responses that support fair, consistent, and timely issue resolution.

Union Relations, Mediation, and Legal Support

• Support constructive working relationships with union representatives and management stakeholders.
•  Support and participate mediation sessions, including agenda preparation, note‑taking, advocacy and implementation.
• Provide research and administrative support to internal and, where required, external legal counsel in preparation for arbitration matters.
• Assist with proceedings before the Ontario Human Rights Commission and the Ontario Labour Relations Board by compiling documentation and summarizing relevant case information.

Collective Bargaining Preparation & Analysis

• Support collective bargaining preparation activities and gain exposure to negotiations.
• Assist with information gathering, maintaining comparison libraries, surveying comparable organizations, and tracking settlement trends.
• Help analyze cost and benefit data related to management and union proposals and support drafting and review of collective agreement language.

Research, Corporate Collaboration & Stakeholder Support

• Assist with reviewing and analyzing trends in employee and labour relations, including legislative updates, arbitration decisions, human rights issues, and settlement patterns, to support best practices and continuous improvement.
• Contribute research and analysis that promote consistency and informed decision‑making in employee and labour relations practices.
• Collaborate with internal partners such as Payroll Pension & Employee Benefits, People & Equity, Legal, and client divisions to gather information and support coordinated service delivery.
• Build and maintain strong professional relationships with internal and external stakeholders in support of organizational objectives and effective labour relations outcomes.
• May be required to travel to various work locations

Key Qualifications 

1. Experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations.
2. Proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
3. Strong oral and written communication, presentation, negotiation and human relations skills.
4. Ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
5. Ability to exercise discretion and judgment and work independently and as a team member.
6. Ability to identify needs, and initiate, coordinate and manage projects.   Highly developed analytical and problem-solving skills.
7. Knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.
8. Ability to develop and maintain productive working relationships with staff at all levels within the Employee Relations unit and corporate HR teams, client divisions, Legal and union officials.
9. Master of Industrial Relations and/or CHRP designation will be considered an asset.

 Benefits of Working at The City:

• We recognize the need for flexibility and offer a hybrid working environment that will provide you with an appropriate work-life balance required to thrive in today’s fast paced world.
  
  
• A strong benefits package which includes competitive salaries, vacation, and other unique offerings.
  
  
• We encourage continuous learning and growth through ongoing development opportunities.
  
  
• We offer an excellent defined benefit pension plan bringing added value to our overall compensation package through OMERS.
  
  
• Opportunities to join and take an active role with City’s Communities of Inclusions comprised of employees who share a common identity, lived experience and/or set of interest and support each other’s professional development, sense of belonging and promote a culture of inclusion.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.