MANAGER BUS TRANSFORMATION & CHANGE MGMT (OCPO)

• Job ID: 58354
• Job Category: Policy, Planning & Research
• Division & Section: People & Equity, Office of the Chief People Officer.
• Work Location: Metro Hall, 55 John Street, Toronto, ON, M5V 3C6.
• Job Type & Duration: Temporary, Full-time vacancy (2 years)
• Salary: $123,833.00 - $170,184.00, TM2059, Wage Grade 8.0.
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 01-Aug-2025 to 08-Aug-2025.
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Recognized as one of Greater Toronto's Top Employers for 2023, the City of Toronto promotes professional development and is committed to providing opportunities to lead, learn and grow. We value integrity, reliability and fairness, and we embrace the diversity of the people we work with and serve.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada's leading economic engine and one of the world's most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. In a workplace where growth is fostered and diversity is celebrated, a team of approximately 35,000 employees is the driving force behind the City of Toronto's ability to provide programs and services to residents, businesses and visitors to this community.

Opportunity Awaits You!

As a Manager in the Office of the Chief People Officer (OCPO) in the People & Equity division, you’ll play a critical role in advancing the work of People & Equity by providing leadership and oversight of the planning and coordination of the division’s major projects. In this role, you will work with the senior management team to develop a comprehensive major projects plan with consideration given to aspects such as resources, organizational and employee impacts and readiness, and alignment with partner divisions. 

Reporting to the Senior Manager, Office of the Chief People Officer, you will provide strategic advice and key stakeholder engagement, while ensuring program alignment to the division’s many major projects.

You will provide leadership in project prioritization to help the division to achieve business objectives. You will have strong partner engagement skills and will work to ensure project alignment with organizational goals, effective use of resources, ensuring commitments to our partners are maintained and monitor program delivery to ensure appropriate and timely sequencing of projects and their impacts on the organization.

Your role will have both an inward and outward view, where you will also work to identify corporate programs and policies and their impacts on the division and build this information into the major project plan.

As a Manager in the Office of the Chief People Officer, you will work with a range of partners to understand their business and people needs to ensure that the strategy and plan can address their pain points and set a foundation for effective program delivery. With a strong understanding of Human Resources and a knack for research, project management and excellent partner engagement skills you understand the impact of policy and process change on employees and are skilled in measuring that impact.

You will have strong relationship building skills with an understanding of the needs of various corporate partners and will work to enhance our divisional partner relationships through a review of existing partner tables, which will include the development of recommendations to build/develop existing or new tables that you will lead People & Equity division’s engagement in.  

Key Qualifications:

1. Extensive experience working within a Human Resources function or division; HR Designations considered an asset
2. Considerable experience in project management, with experience in delivering complicated HR projects as well as overseeing or providing advice to others on project delivery
3. Considerable experience working with cross-functional teams and managing partner relationships at all levels
4. Extensive experience in presenting to and working directly with senior management across an organization
5. Collaborative approach in solving problems and addressing project issues
6. Excellent analytical, problem-solving and decision-making skills
7. Strong communication and interpersonal skills, including the ability to influence without authority
8. Extensive experience in establishing effective and collaborative working relationships with staff at all levels of an organization and internal and external partners.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.