MANAGER INFECTION CONTROL & INFECTIOUS DISEASES
Job ID: 62510
Job Category: Health Services
Division & Section: Public Health, Health Protection
Work Location: Various locations
Job Type & Duration: Full-time, One Full Time, Permanent & One (8-months) temporary Vacancy
Salary Range: $123,833.00 - $170,184.00
Hiring Zone: $138,419.00 - $150,075.00
Shift Information: Monday-Friday, 35hrs per week
Affiliation: Non-Union
Qualified List: For applicability and duration, see below
Number of Positions Open: 2
Posting Period: 25-Feb-2026 to 13-Mar-2026
The Manager, Infection Control & Infectious Diseases reports to the CDIOL/CDIC Associate Directors and will provide management of a team of multidisciplinary staff focused on case and contact management of diseases of public health significance in the Health Protection and Promotion Act (HPPA). Managers may also support other service areas in the CDIOL/CDIC program, including Personal Services Setting Inspections, Blood-Borne Disease and Infection Prevention and Control, Investigations in Community Settings, Outbreaks, Long Term Care, Retirement Homes, Correctional Facilities and other congregate settings.
Job Responsibilities:
- Develops and implements detailed plans and recommends policies regarding program specific requirements.
- Manages, motivates, and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Supervises the day-to-day operation of all assigned staff including the scheduling, assigning, and reviewing of work. Authorizes and controls vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
- Develops, recommends, and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
- Ensures that programs fulfill the requirements of the Ontario Public Health Standards and are responsive to emerging issue, disease trends and community needs, address the growing diversity of the community, integrate access and equity principles, and reflect best practices.
- Provides expert guidance as required to internal (e.g., other TPH programs, City divisions such as Toronto Shelter and Support Services, Childrens’ Services, first responders,) and external (e.g., acute and chronic care hospitals and long-term care homes, schools, federal and provincial governments, and health care practitioners)
- Establishes networks and liaisons with staff/management from other programs, community agencies, governments, and universities to negotiate/coordinate services partnerships, advocate for program needs and share expertise, in consultation with the manager.
- Monitors a variety of information systems to track program deliverables and staff/time activities to enhance program accountability.
- Assists with the development and implementation of Continuous Quality Improvement measures for monitoring and program evaluation.
- Initiates, analyzes, and utilizes research to identify issues, trends, gaps, best practices and innovative approaches to service delivery.
- Analyzes health status, socio-demographic and epidemiological data and health research for use in strategic planning, operational planning and to make recommendations to the director, Associate Director, the Associate Medical Officers of Health supporting the program, the Board of Health, the Ministry of Health and Health Canada/Public Health Agency of Canada.
- Applies principles of epidemiology to most effectively evaluate and report on communicable disease data.
- Ensures the maintenance of staff/office compliance with all corporate policies and provincial legislation, i.e., Ontario Human Rights Code, City of Toronto's Human Rights and Anti-Harassment Policy, Occupational Health and Safety Act, Professional Standards of Practice, and the Regulated Health Care Professionals Act.
- Ensures the enforcement of regulations and guidelines made pursuant to the Health Protection and Promotion Act.
- Establishes networks and liaisons with staff/managers form other programs, community agencies and provincial and federal government staff dealing with program issues.
- Organizes, leads and coordinates a range of committees and workgroups, both internal (divisional, departmental and corporate) and with community representation. Encourages input from the community and integrates the advice into program planning and the development of policies and procedures.
- Develops policies and procedures which ensure that programs and services implemented in the community meet the legislated requirements of the Health Promotion and Protection Act, the Ontario Public Health Standards: Requirements for Programs, Services and Accountability, Municipal Freedom of Information and the Protection of Privacy Act (MFIPPA), Child and Family Services Act, College of Nurses and Regulated Health Professionals Act and protect the city from potential liability and negative public image.
- Identifies and acts to correct areas that compromise workplace health and safety in situations where the staff often work alone, have the community-at-large as a workplace, and offer services in non-public places such as client homes.
- Provides on-call services and ensures control of outbreaks and urgent communicable diseases which occur after hours.
Key Qualifications:
- Bachelor's degree in Health or Social Science, OR a current Certificate in Public Health Inspection for Canada (C.P.H.I.C.), OR a Bachelor of Science in Nursing or Baccalaureate Degree in Nursing from a recognized university with preparation in public health OR the approved equivalent combination of education and experience
- Considerable experience managing/supervising staff and teams, ideally in infectious diseases and infection control related programs.
- Considerable experience managing projects in a timely manner.
- Considerable experience in case investigations, contact follow-up and outbreak management with a variety of diseases of public health significance.
- Considerable experience working effectively with individuals and organizations (e.g., physicians, employees of healthcare facilities) within the community, and building strong professional relationships.
- Knowledge of epidemiological principles and practices optimally at the graduate degree level (e.g., Masters of Public Health).
- Ability to plan, develop, implement, and evaluate programs, including the development of policies and procedures.
- Demonstrated ability to successfully initiate and manage change.
- Ability to prepare reports, articles, deliver effective presentations and respond effectively to the media.
- Ability to work with relevant legislation and standards, along with familiarity with applicable collective agreements and government legislation in the area of Occupational Health and Safety.
You must also have:
- Possession of a valid Ontario Class "G" Driver's License and access to a vehicle.
- Excellent interpersonal skills and the ability to effectively communicate both orally and in writing.
- Ability to work in multidisciplinary teams.
- Ability to provide after-hours on-call support Is a must.
- Ability to work weekends and evenings as required.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.