MUSEUM OUTREACH OFFICER

Job ID: 53799

• Job Category: Economic Development, Arts & Culture
• Division & Section: Economic Development & Culture, EDC Museum & Heritage Services
• Work Location: 250 Fort York Blvd
• Job Type & Duration: Full-time, Permanent Vacancy
• Hourly Rate and Wage Grade: $39.14 - $42.88
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 20-Feb-2025 to 06-Mar-2025

Join a dynamic team at the City of Toronto as a Museum Outreach Officer at Fort York National Historic Site. In this exciting role, you will work closely with external communities, corporations, and organizations to coordinate celebrations, special events, and meetings using our unique historic spaces. Working along side with the Supervisor, Special Events, you will assist with facility rentals, event production, and programming for City-run events while also issuing permits for and supporting various third party activations. This role offers the opportunity to engage with a diverse range of partners, ensuring seamless event execution and meaningful community connections. For larger events, evening and weekend work may be required. If you have a passion for heritage, community engagement, and event planning and production, we would love to have you on our team.

Major Responsibilities:

• Researches, plans, develops, implements and evaluates community event, partnership and site rental strategies and concepts to enhance the image of museum site and to expand participation in events, rentals and participations.
• Monitors and evaluates the impact of community event, site rental and partnership plans and makes recommendations for changes to strategy, plans and budget.
• Research communities, public history programs and funding opportunities and utilizes programs/service trends, socio-economic demographic and other data to develop community events and partnership opportunities.
• Develops, delivers and coordinates museum events, partnerships and site rentals.
• Establishes and maintains contact with community organizations to promote awareness of the museum’s vision and opportunities for community engagement and partnership.
• Coordinates and prepares rental agreements, contracts and related documentation for signature.
• Ensures and checks the preparation and processing of documents in accordance with policies and legislation.
• Monitors and processes invoices, collects and deposit programs and rental revenue, as well as royalties and third party liability insurance.
• Maintains records, data and image files related to the rental function.
• Provides support in facilitating training at museum events, partnerships and site rentals.
• Coordinates event and rental function.

Key Qualifications:

1. Post secondary education in a discipline pertinent to the job function (administrative; arts, heritage and culture; event management) with broad experience in special events or an approved combination of education and experience.
2. Experience in the visual and performing arts industry, as well as strong network with heritage, historical, cultural and community arts organizations.
3. Experience in providing administrative support for executing contracts with non-profit organizations, management companies, agents and artists.
4. Considerable experience with event planning, including setup, implementation, and breakdown within a museum, cultural institution, and comparable public programming venue.
5. Experience working and effectively communicating with multiple cultural partners, stakeholders, artists, production, programming and execution support staff.
6. Experience overseeing permits, agreements, contracts and schedules along with tracking, budgets, training, run-of-show and various administrative planning documents for the smooth execution of events.

You must also have:

• Excellent technical knowledge related to museum events and rental practices.
• Excellent oral and written communication skills with the ability to maintain effective partnership with other staff, community groups, agencies, businesses in relation to programming portfolio.
• Excellent computer and organizational skills with the ability to prioritize and complete multiple project assignments.
• Experience working with marketing on collateral including digital, print and web resources.
• Experience working with grants and sponsors on fulfilment and reporting.
• Ability to be flexible and to thrive in a dynamic and demanding environment with frequent and competing deadlines, multiple tasks and high-performance expectations due to the public profile of Fort York National Historical Site, ongoing work with The Bentway Conservancy, and other programs and events.
• Ability to work independently as well as take initiative and direction, taking ownership of a project as well as being a strong team player in fulfilling the section and division’s goals.
• Ability to handle multiple tasks, prioritize effectively, and meet tight deadlines.
• Ability to work flexible hours, including evenings and weekends.
• Familiarity with various funding opportunities, including grant writing/reporting, for programs and events.
• Familiarity with government legislation in occupational health & safety.
• Knowledge of ActiveNet software system is an asset.
• Proficiency in financial administration including invoicing, bank deposits and insurance.
• Strong problem-solving skills with the ability to troubleshoot challenges quickly.
• Strong attention to detail in tracking event logistics and schedules.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.