PROGRAM MANAGER CAPITAL PROJECTS

• Job ID: 52787
• Job Category: Project Management
• Division & Section: Parks, Forestry & Recreation – Capital Projects Design & Delivery (CPDD)
• Work Location: Metro Hall, 55 John Street, Toronto OR North York Civic Centre
• Job Type & Duration: Permanent, Full-time Vacancy
• Salary: $122,305.00 - $163,639.00, TM1685, Wage Grade 8.0
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 02-01-2025 to 20-01-2025
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Toronto Parks, Forestry and Recreation (PFR) delivers outstanding services that significantly enhance the quality of life for all Torontonians. We strive to create a vibrant city with safe, welcoming, and well-maintained parks and trails, along with top-tier recreation facilities and programs that promote diverse, active, and healthy lifestyles. The responsibility of designing, constructing, and maintaining these assets lies with the Capital Projects, Design & Delivery branch.

Parks, Forestry, and Recreation (PFR) is launching an ambitious 10-year capital program valued at over $4 billion. To effectively manage the expanded scope of projects and enhance oversight, the Capital Branch is being realigned. Capital delivery will be organized into a district model, with each district led by a dedicated Program Manager, ensuring focused leadership.

Reporting to the Director of Capital Projects Design & Delivery and collaborating closely with other Capital Program Managers, the Capital Program Manager – Toronto East York will provide transformational leadership in the planning, coordination, and execution of the Parks & Recreation 10-Year Capital Program for the Toronto East-York District. This role will champion innovation, drive operational efficiency, and ensure alignment across all aspects of the program, while fostering a culture of collaboration, excellence, and continuous improvement to deliver high-quality parks and facilities for the community.

The Program Manager will play a key role in finalizing the budget and multi-year cashflows for their team. The Capital Program Manager will play a key role in ensuring the projects are delivered on time and within budget, while strictly adhering to the City’s Financial Control By-law, purchasing policies, departmental procedures, financial authorities, and best project management practices.

The Program Manager will closely monitor and track project progress, evaluating performance against budget, schedule commitments, and other key performance indicators (KPIs) set by the branch. Additionally, the Program Manager will support staff in resolving any issues that arise, ensuring projects stay on track and KPIs are consistently met and reported.

A critical aspect of this role is maintaining regular communication with Councillors and stakeholders, ensuring they are consulted and informed throughout the project lifecycle. The Program Manager will also be responsible for effectively communicating any project changes, ensuring transparency and alignment with stakeholders. They will oversee the resolution of complaints, ensuring that staff address concerns promptly, and will intervene when necessary to facilitate an escalated response.

In collaboration with other Program Managers, the Program Manager will play a key role in developing and maintaining consulting and construction rosters, strategically bundling assignments over a multi-year horizon to optimize the efficient delivery of projects.

You will bring Technical Expertise and Innovation to deliver parks, trails, recreation, and flood control projects. Working closely with the management team, you will lead the development of the Branch's strategic plan, ensuring alignment with Divisional and City objectives and the development of KPIs and monitoring tools for the branch.

Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

Key Qualifications include:

1. Post-secondary education in Architecture, Landscape Architecture, Parks Design, or a related field, with a preference for candidates holding one of the following licenses: Ontario Association of Landscape Architects (OALA), Ontario Association of Architects (OAA), Professional Engineer (P.Eng.), or an equivalent combination of education and experience.
2. Extensive experience in delivering a wide range of projects and programs, including the development of new parks, parks enhancements, playgrounds, recreation facilities, ice rinks, swimming pools, SOGR (Stage of Good Repair) for facilities, as well as other comparable infrastructure projects and programs in an urban environment.
3. Proven experience supervising, motivating, coaching, and developing a team of capital project delivery staff, including unionized employees, while effectively managing a complex work program that requires prioritization to meet competing and often conflicting deadlines.
4. Extensive experience in Councillor consultation, preparing Council and Committee reports, delivering executive-level briefings, and fostering strong working relationships with a diverse range of stakeholders, including Councillors, the public, community groups, consultants, TRCA, schools, contractors, developers, and external partners.
5. Extensive experience in preparing Requests for Proposals, construction tenders, technical specifications, cost estimates and stakeholder consultations.
6. Significant experience in contract change management, negotiating change orders, managing claims, and overseeing complex delivery agreements.
7. Highly developed verbal and written communication skills, with the ability to effectively engage and interact at all organizational levels.
8. Superior analytical, interpersonal, problem solving, and conflict resolution skills, with the ability to navigate complex situations and deliver effective solutions.
9. In-depth knowledge of relevant approvals, permits, acts and regulations, including but not limited to building permits, site plan approvals, building code, easements, Construction Act, Planning Act, Occupational Health and Safety Act.

Equally important, you have what it takes to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Note: In early 2025, the Capital Branch will be realigned into a district model. Successful candidates from this posting may be considered for additional Capital Program Manager positions, including roles as Program Manager for other districts and for the State of Good Repair Program.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.