PROJECT COORDINATOR TECHNOLOGY SERVICES

Job ID: 51204

Job Category: Project Management

Division & Section: Technology Services, Project and Strategy Delivery

Work Location: Metro Hall, 55 John St

Job Type & Duration: Temporary, Full-Time, 12 month vacancy

Salary: $93,734.00 - 123,449.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 12-Nov-2024 to 26-Nov-2024

Job Description

The Project Coordinator will provide project leadership and coordination, as well as project and technical delivery to the Project Portfolio Managers, Project Managers and project teams, supporting medium to large Technology Services initiatives.

Major Responsibilities

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Supervises the day to day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, hears grievances and recommends disciplinary action when necessary.
• Develop and control project documentation such as risk/issue management plans/logs, business requirements, project charters, procurement documents, cost tracking, project schedules, communication management plans, reports and presentations.
• Provides direction and guidance to project teams. Coordinates, in working with Technology Services and client staff, project activities, communication, administration, planning, writing, and monitoring.
• Prepares business cases, feasibility (including economic, organizational, operational, technical impact) studies, project charters/plans, business/functional/technical requirements, design documents, training strategies/plans and user documentation.
• Prepares reports for the Unit Manager, Project Managers and Program Director making recommendations on project decisions, budgets, staffing levels and resource allocation.
• Prepares and monitors project budgets, taking action on issue and risk management pertaining to project expenditures.
• Develops and maintains project schedules using project management systems (such as Microsoft Project, Microsoft Enterprise Project Management, etc.).
• Documents meeting minutes and distributes project communications.
• Implements and maintains project management processes such as issue management, project change management and risk management.
• Facilitates collection of business requirements and builds consensus amongst clients on accomplishment of deliverables.
• Liaises and co-ordinates with internal and external groups on accomplishment of deliverables.
• Assists with the evaluation, selection and recommendation of technical solutions and professional services and manages vendors and contractors in the overall solution delivery process.
• Prepares various formal contractual documents such as Request for Information/ Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memoranda Of Understanding (MOU) and Service Level Agreements (SLA).
• Recruits project delivery staff and/or coordinates recruitment activities for projects.

Key Qualifications

1. Experience in coordination of Technology Services projects in all stages of project life cycle as per the project charter, scope management plan, risk management plan, issue management process, financial management plan, and scheduling plan.
2. Experience preparing or drafting project management plans and documents (e.g. statement of work, project charter, Work Breakdown Structure (WBS), risk management plan, scope document, resource plan, project schedule, Options analysis, financial documents and Request for Information/Request for Quotation/Request for Proposal (RFI/RFQ/RFP).
3. Experience working in a shared project management environment using collaborative project management tools and such as Microsoft Enterprise Project Management (EPM) is an asset.
4. Experience making presentations and negotiating with stakeholders at all levels
5. Experience supervising staff, assigning work, monitoring performance and motivating teams in a matrix based work environment.
6. Experience in business and Technology Services analysis to conduct feasibility analysis and produce associated reports and recommendations
7. Experience applying all required steps to develop and control a project schedule, including resource and duration estimation and identification of the critical path in a large, diverse computing environment.
8. Experience with various project management tools (e.g. Microsoft Project) and methodologies for planning and implementing work packages.
9. Experience in procurement processes, including the preparation of Requests for Proposal and Vendor Agreements / Statements of Work.
10. Experience in supervising and coaching internal business and technical team members on a project basis.
11. Strong financial acumen with ability to create and monitor project budgets and expenditures.
12. Ability to establish and maintain an effective consulting relationship with corporate clients and vendors with a strong customer service orientation.
13. Project management professional designation such as CAPM (Certified Associate in Project Management) or Project Management Professional (PMP) would be an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.