PROJECT DIRECTOR

• Job ID: 52869 
• Job Category: Project Management
• Division & Section: Housing Secretariat
• Work Location: Metro Hall, 55 John Street, Toronto, Ontario, M5V 3C6
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $140,350.00-$182,614.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 3
• Posting Period: 14-JAN-2025 to 28-JAN-2025
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Major Responsibilities:

Reporting to the Executive Director of the Housing Secretariat, the Project Director will be a leader in the creation and implementation of strategic planning and business improvement initiatives related to housing policy, development, program administration and management across the Housing Secretariat’s portfolio. In addition, responsibilities include identifying, addressing and ensuring timely response to resolve ongoing and emerging issues, leading multi-disciplinary housing policy and development initiatives, collaborating with internal and external stakeholders, responding to media requests, and liaising with Members of Council and their staff, and with senior City staff to advance the City’s housing objectives and the public on behalf of the Executive Director, as required.

As the Project Director you will:

• Develop, implement and monitor effective risk and issues management strategies, policies and procedures, and provide direction and training to staff on appropriate responses and procedures. You will also be expected to anticipate, identify and manage emerging issues and challenges.
• Develop, design and implement functional policies and programs that make major changes in overall business performance of the Housing Secretariat based on short-, medium- and, long-term needs to ensure equitable access to improved housing outcomes.
• Develop and oversee housing program funding and administration delivered by third-party community partnership operated and third-party community partners
• Lead complex multi-disciplinary housing policy and development projects in collaboration with a range of internal and external stakeholders from private and community housing, health, business and finance sectors as well as the provincial and federal government to deliver the effective and innovative housing policy, housing program delivery and development projects .
• Direct the development and implementation of divisional change management strategies, including training, communications and staff engagement initiatives, and work with divisional extended management team to manage organizational and programmatic changes in the Housing Secretariat.
• Contribute to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures.
• Participate and contribute to the Division's strategic planning, develop strategic business plans and organizational performance indicators, monitors and identify risk mitigation in a collaborative way with input from key stakeholders, and establish reporting requirements to provide strategic oversight.
• Leads and motivates a diverse workforce, ensures effective teamwork, provides resolution to controversial labour relations issues, ensures high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Provides input to the Division's annual budget, and ensures that expenditures are controlled and maintained within approved budget limitations.

• Build effective and collaborative working relationships with the Division's senior management team, managers and project managers, staff from other City divisions and external stakeholders, sector partners, and others to promote a commitment to continuously evolving and improving our approaches and practices as well as to innovations in housing policy and delivery.
• Advocate for equitable access and increased availability of affordable housing, and improved housing stability for people at risk of or experiencing homelessness.
• Provides leadership to promote excellence in customer service, effective and efficient service delivery models and accountability at all levels of the service experience.

KEY QUALIFICATIONS:

• Among the other strengths you bring to the role of Project Director, you have the following key qualifications:
• Extensive experience leading complex services, policies and programs with an emphasis on housing policy and/or development, organizational strategic planning, financial, customer service and risk management, including development and implementation of recommendation for improvements to existing policies, programs and processes.
• Extensive senior level experience in issues management, public and media relations and in a customer service focused capacity.
• Considerable experience managing, leading and motivating a team of professionals, while supporting divisional objectives.
• Considerable experience establishing and maintaining partnerships with internal and external stakeholders, including diverse community and housing partners.

Equity, Diversity and Inclusion
 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
 

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.