PROJECT DIRECTOR
Job ID: 63792
Job Category: Project Director
Division & Section: Finance Shared Services, Business Transformation
Work Location: Metro Hall, 55 John St, Toronto, ON M5V 0C4, 15th Floor
Job Type & Duration: Full-time, Temporary Vacancy (24 Months)
Salary Range: $142,104.00 - $189,918.00
Hiring Zone: $157,710.00 - $170,991.00
Shift Information: Monday-Friday, 35 hours per week
Affiliation: Non-Union
Qualified List will be established to fill permanent and temporary positions.
Number of Positions Open: 1
Posting Period: 13-Apr-2026 to 24-Apr-2026
The Opportunity
As Project Director, Finance Shared Services, you’ll sit at the centre of a significant transformation initiative, modernizing, integrating, and strengthening how financial services are delivered across the organization. Reporting to the Executive Director, Finance Shared Services, you’ll provide both strategic vision and hands-on leadership as Finance & Treasury moves toward a fully realized Finance Shared Services (FSS) model.
The Project Director will lead large-scale transformation to modernize finance service delivery by standardizing processes and enabling technology to improve efficiency, controls, and user experience. The role will drive phased implementation ensuring business continuity and adoption, while aligning data, and automation with the Finance Shared Services model and leading cross-functional teams to deliver measurable performance improvements.
Your work will directly influence how services are delivered, how outcomes are measured, and how teams across the organization experience finance, improving efficiency, transparency, and the client experience while aligning with broader City priorities.
Your Impact
From day one, you’ll lead transformational change across the FSS division. You’ll guide the implementation of a future-state organizational structure, ensuring it aligns with the City’s long-term strategic, financial, and service delivery goals. As the architect of this transformation, you’ll establish the functional policies that drive improved business performance, direct all activities of the Finance Shared Services project team, and develop, recommend, and manage the team’s annual budget.
You’ll lead the divisional Transformation Office, identifying, developing, and executing project management plans that reshape how finance services are delivered. Working closely with senior leaders, you’ll design a future-state operating model for the division defining how people, processes, and technology come together to deliver results.
Your role also spans talent and governance. You’ll recruit, lead, and coach multidisciplinary teams responsible for executing complex, multi-year transformation strategies. From concept through implementation, you’ll lead integration initiatives, working closely with the division head, executive leadership, Steering Committee, and a wide network of internal and external stakeholders to achieve ambitious project outcomes.
Clear communication and accountability will be critical. You’ll provide regular progress updates and executive-level reporting to the Steering Committee, establish change management approaches that support adoption, and oversee delivery across all stages of development. Throughout it all, you’ll foster a culture focused on collaboration, accountability, innovation, and delivering outcome-driven services that make a real difference.
What will you bring to the role
You bring senior leadership experience guiding large-scale organizational or shared services transformations in complex public or private sector environments, with a deep understanding of finance operations, service delivery design, governance, and change leadership. You’ve helped design or enhance Finance Shared Services or enterprise finance models consolidating functions, harmonizing processes, enabling technology, redesigning workflows, and leading multi-year transformation programs.
This role calls for a leader with a strong foundation in finance, strategy, and organizational leadership. Alongside deep transformation experience, your academic and professional credentials help anchor complex decision‑making and financial stewardship. A professional accounting designation (CPA) and/or a Master’s degree in business, finance, public administration, or a related field is considered a significant asset, bringing added rigour to financial oversight, governance, business case development. A Project Management Professional (PMP) designation is also considered a strong asset, reflecting your ability to lead complex, multi‑year transformation initiatives using formal project and program management disciplines.
You’re highly skilled in formal project and program management, using proven methodologies to plan, govern, sequence, and deliver complex initiatives with multiple stakeholders and interdependencies. You understand how to establish strong governance frameworks, performance dashboards, executive reporting, and benefit realization approaches, and you know how to translate data and outcomes into clear, actionable recommendations.
Your background includes strong financial management expertise in budgeting, financial analysis, business case development, reporting, and internal controls particularly in high-volume shared services environments. You’ve successfully negotiated and managed contracts end-to-end, led business and technical teams, and built productive stakeholder partnerships that support delivery excellence.
You’re an experienced people leader who knows how to coach and develop diverse, multidisciplinary teams in matrixed environments. Your relationship-building, negotiation, and influencing skills allow you to work effectively with executives, Division Heads, unions, sponsors, and corporate partners, even in sensitive or high-profile situations.
Clear communication is one of your strengths. You can distill complex financial, technical, and organizational concepts into compelling briefings and presentations for senior leaders and decision-making bodies. Experience with process improvement methodologies (such as Lean Six Sigma), ERP or finance systems implementations, business process automation, and knowledge of municipal governance, procurement, and labour relations are all assets you bring to the table.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.