PROJECT LEAD TRANSPORTATION SERVICES (AUDIT AND COMPLIANCE)

Job ID: 60167

Job Category: Project Management

Division & Section: Transportation Services, Business Performance

Work Location: Scarborough Civic Centre, 150 Borough Drive

Job Type & Duration: Full-Time, Temporary, 12 Months

Salary: $87,800.00 - $116,745.00

Shift Information: Monday - Friday, 35 Hour Per Week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 02-OCT-2025 to 19-OCT-2025

About the Division

The Transportation Services Division is committed to building and maintaining a resilient transportation network that connects residents to essential destinations, daily activities, and their communities. By joining our team, you will contribute directly to projects that have a meaningful impact on the everyday lives of the public. Our work spans roads, sidewalks, traffic systems, and street furniture; delivering essential services that enhance quality of life while continuously innovating to meet the infrastructure needs of the future.

About the Corporate Compliance Unit (CCU)

The Corporate Compliance Unit (CCU), part of the Business Performance Section, plays a vital role in ensuring consistency, transparency, and strong governance across the division. Through internal audits, compliance assessments, and operational reviews, the CCU supports the division in maintaining effective internal controls, managing risk, and achieving both contractual and operational objectives. In addition, the CCU provides strategic consultation and business process optimization services, contributing to enhanced project delivery, improved governance, and greater operational efficiency.

Position Overview

We are seeking a highly motivated individual with considerable experience in compliance, governance, or operational analysis to join the Corporate Compliance Unit (CCU) as a Project Lead. In this collaborative and impactful role, reporting to the Senior Project Manager (SPM), you will lead and support comprehensive operational and compliance reviews across diverse business units within transportation services. Your work will focus on assessing the effectiveness of internal controls, governance frameworks, and risk management practices. You will also contribute to enhancing operational efficiency, supporting business process improvements, and offering strategic guidance to leadership.

Major Responsibilities

In this role, the primary functions associated with this position includes, but is not limited to the following:

• Develops, implements, monitors, and evaluates detailed plans, policies, programs, and procedures aligned with the strategic objectives of Transportation Services.
• Conducts research within assigned areas, ensuring findings reflect current developments, corporate policies, and applicable legislation.

• Performs data analysis to improve the scope and efficiency of reviews, while identifying meaningful insights that support informed decision-making by management.
• Identifies findings from audit and compliance reviews, communicates recommendations to management, and supports business units in strengthening internal controls and improving efficiency.
• Executes internal audit and compliance review procedures, such as conducting interviews, walkthroughs, testing, questionnaires and document examination, as outlined in the project plan. Ensures all activities are conducted with thorough analysis and supported by sufficient and reliable evidence.
• Conducts follow-ups on prior findings and recommendations to assess the effectiveness of corrective actions, monitor implementation progress, report on current status, and re-evaluate associated risks as needed.
• Provide strategic advice on governance, risk management, and internal controls to enhance service quality and operational effectiveness.
• Collaborates with cross-functional teams to support project and program delivery, ensuring stakeholder needs and priorities are effectively addressed.
• Oversees divisional and internal reporting, Freedom of Information (FOI) requests, and responses to inquiries from oversight and administrative bodies.
• Assists in the preparation of briefing notes and management reports, ensuring clarity, accuracy, and alignment with organizational objectives.
• Contributes to the continuous improvement of review, consultation, and coordination processes within the CCU team by actively participating in team initiatives and promoting the development of techniques, skills, and shared knowledge.
• Ensures timely completion of projects and assignments in accordance with CCU procedures, maintaining high standards of quality and open communication to support the Division’s strategic goals.

Key Qualifications

• A degree in Business Administration, Public Administration, Accounting, Finance, or a related discipline. An equivalent combination of education, skills, and experience will also be considered.
• Considerable experience conducting audits or compliance reviews, including interviews, walkthroughs, testing, and documentation analysis, with a solid understanding of internal controls, risk management, and governance practices.
• Considerable experience preparing reports, briefing notes, process mapping and presentations for internal and external stakeholders.
• Strong skills in data gathering, interpretation, attention to detail, and analysis to support evidence-informed decision-making and identify opportunities for improvement.

• Ability to develop and manage plans, processes, and procedures that align with organizational goals and enhance service delivery.

• Ability to work independently and collaboratively within inclusive, high-performing teams, managing multiple priorities in fast-paced environments.
• Sound judgment, integrity, and professionalism, with the ability to handle confidential or sensitive matters with discretion and impartiality.

• Proficient in using Microsoft Office applications (e.g., Word, Excel, PowerPoint, Visio) to support documentation, analysis, and presentations.

• Ability to promote and foster effective teamwork and establish excellence in a customer service-oriented environment.
• Excellent interpersonal, analytical, negotiating, problem solving and conflict resolution skills.
• Highly developed communication skills, both oral and written.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

• An auditing designation (e.g., CIA, CPA, CRMA, CISA) or active pursuit of one considered an asset.

Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.