PROJECT LEAD TRANSPORTATION SERVICES (General Manager's Office)

Job ID: 53950

Job Category: Project Management

Division & Section: Transportation Services, Transportation Services Program Office

Work Location: City Hall, 100 Queen Street West (Hybrid)

Job Type & Duration: Full-time, Permanent Vacancy

Salary: $86,716 - $112,255

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 12-Mar-2025 to 28-Mar-2025

Transportation Services Division plans, constructs, designs, and manages the transportation infrastructure within the public right-of-way, including the public realm, roads, sidewalks, and traffic signals.

As Project Lead, you will be reporting to the Program Manager, General Manager’s Office (GMO), and will effectively manage issues, key Divisional priorities and projects, while working collaboratively with all sections and units across the Division. You excel in agile environments and value flexibility, collaboration, and embrace continuous improvement. 

In this role, you will be working in hybrid work model, following City of Toronto's Workplace Modernization Program, supported by the City’s Remote Work Policy.

Major Responsibilities:

• Develops, implements, and monitors plans related to administrative and legislative functions of the General Managers Office.  
• Maintains the Corporate Agenda Forecasting System with up-to-date information with the division’s reports and legislative agenda, including proactive management with staff to ensure reports hit review deadlines on time and reports are submitted to City Clerks.
• Prepares and coordinates resources and briefing materials for the General Manager for committee meetings and City Council meetings, including working with staff to ensure briefing materials are completed on a timely basis and to the General Managers satisfaction.
• Coordinates the agendas for divisional senior meetings, as well as attends meetings as needed for record keeping and next steps implementation.
• Using a degree of political acuity, proactively flags issues that arise in the legislative agenda, divisional reports or otherwise to the Program Manager, and addresses these issues in the briefing materials for the General Manager prior to committee/Council.
• Facilitates requests originating from elected officials, other divisions and the public, coordinates divisional input where necessary for the General Managers response.
• Develops and maintains a good knowledge of divisional operations and policy to assist in identifying and addressing potential risk areas.
• Develops and maintains an internal system for Council report back requests, including consistent updating every committee/Council meeting and ensuring delegation to the correct Manager/Director for consistent follow up.
• Oversees assigned projects to ensure effective teamwork and communication and high standards of work quality to advance the Division’s initiatives in a complex municipal environment.
• Establishes, maintains and develops linkages to other divisions, agencies, boards and commissions to ensure effective partnerships.
• Prepares responses, reports and correspondence on behalf of the Manager as required.
• Represents the Manager as required at meetings within the Division or with corporate counterparts.
• Acts as resource person for inquiries related to Divisional activities and general delegation of tasks from the General Manager to divisional staff.
• Support the General Manager in responding to requests for materials and presentations, both to internal colleagues and external partners and organizations.

Key Qualifications:

1. Post-secondary education in Public Administration, Public Policy or a discipline pertinent to the job function or an equivalent combination of education, training and experience.
2. Considerable experience in conducting research, analysis, interpreting large volumes of data, summarizing findings.
3. Considerable experience as a fully accountable project leader handling multiple and diverse projects and priorities in a detail and deadline-oriented environment.
4. Experience in or working with a municipal environment, including understanding the relationship between the corporate and legislative sides of the government.
5. Demonstrated advanced skills in the use of Microsoft Office Suite, including Excel (such as: data reconciliation, pivot tables etc.), Word, PowerPoint, Access, and Outlook. 
6. Effective oral and written communication skills, including the ability to run agendas or Chair meetings, and flag or navigate sensitive communication needs.
7. Ability to provide effective work direction to project team members, staff and others to advance a program.
8. Excellent stakeholder management skills. Proven track record of solid internal and external relationships, partnership development and strong leadership capacity.
9. Demonstrated proficiency in complex multi-stakeholder projects and programs with minimal direction, and the ability to design, manage and prioritize multiple high-visibility projects in a tight deadline while balancing political, community and other stakeholder interests. Familiarity with relevant government legislations is an asset.
10. Ability to work on complex multidisciplinary projects in a fast-paced environment.
11. Ability to lead change and be flexible, responsive, critical and demonstrates new ways to think, act and plan.
12. Ability to work independently, manage daily workload, set priorities and meet required deadlines with conflicting demands and changing priorities.
13. Ability to effectively delegate tasks and provide work direction to staff.
14. Ability to deal with the public in dispute management or conflict resolution situations.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.