Project Manager Technology Services (SAP Business Intelligence)

• Job ID: 56378
• Job Category: Information & Technology
• Division & Section: Technology Services, Enterprise Services & Operations
• Work Location: Metro Hall, 55 John St, Toronto, ON, M5V 3C6
• Job Type & Duration: Full-time, Temporary (12 months) Vacancy
• Salary: $113,683.00 - $155,216.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 30-Jul-2025 to 14-Aug-2025

Job Description:

To provide direction, leadership and guidance to project teams and manage the design, integration and implementation of solutions that support the organization and system initiatives.  

Major Responsibilities:

• Develops, designs and implements functional policies and programs for major business transformation and performance improvement based on City's strategic directions and business long-term needs.
• Manages, motivates and trains the unit's staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work.  Authorizes and controls vacation and overtime requests.  Monitors and evaluates staff performance, approves salary increments and recommends disciplinary action when necessary.
• Develops, recommends and administers the annual budget for the unit, and ensures that the unit's expenditures are controlled and maintained within approved budget limitations.
• Leads and manages in all stages of the project lifecycle.
• Leads and manages in the development of detailed scope requirements, budgeting, resource management, planning and scheduling, monitoring and reporting progress; managing and mitigating issues and risks; reviewing, preparing and executing change requests.
• Develops, manages and reports on detailed project plans of varying levels of complexity that make major business transformations. Leads, facilitates and contributes to the design, creation, development and sustainment of corporate standards for Technology Services, including formalized project management methodology, change management, application development and migration.
• Manages all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices.
• Leads, participates in or oversees the preparation of or prepares project budgets and provides financial management such as sole source requests; contract negotiations; leasing agreements; business cases; feasibility and cost/benefit analysis.
• Oversees, participates or supports in recruitment selection, training and supervision of assigned project staff.
• Leads, participates in or oversees the preparation of or prepares and/or supervises the preparation of various formal contractual documents such as: Request for Expression of Interest (REOI), Request for Information/Proposal/Quotation/Resource (RFI/P/Q/R), ITAPP, Statement of Work (SOW), Memorandum of Understanding (MOU) and Service Level Agreements (SLA).
• Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services; manages vendors and contractors in the overall solution delivery process.
• Identifies and develops cross divisional initiatives to produce synergies and economies of scale.
• Negotiates with executives and senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
• Manages and administers consultant/contractors and projects/contracts, implements quality assurance/quality control procedures, authorize payments and recommends additional payments in accordance with the City's financial authority and by-laws or contract terms.
• Negotiates and documents project changes involving scope, timelines, and budget.
• Reviews, tracks, evaluates and reports on consultant and/or contractor progress, expenditures and performance to ensure adherence to project schedule, budget, scope, and contract terms.
• Adheres to the principles of the Project Management Institute (PMI) and PMI's Code of Ethics and Professional Conducts to develop and organize project protocols, procedures, relationships, and performance objectives to promote and achieve targets.
• Promotes standardization in areas relating to project administration, documentation, progress tracking and technical designs.
• Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for information technologies and architectures. Determines requirements, conducts research and evaluations and obtains all approvals and signoffs.
• Informs and educates senior managers, business users and technology peers on technology trends, and the effective use of business and technology solutions and information management.

Key Qualifications:

1. Extensive experience in SAP BI/Analytics and as a Project Manager leading SAP BI initiative.
2. Experience leading SAP BI modernization projects, including upgrades from older systems to the latest SAP platforms.
3. Exceptional communication, stakeholder management, and cross-functional leadership skills.
4. Solid understanding of SAP S/4HANA integration with BI landscapes.
5. Experience with project management tools such as MS Project, JIRA, Excel, and PowerPoint.
6. Experience managing scope, risks, and budgets in a structured project management environment.
7. Demonstrated ability to create executive-level presentations and deliver project updates to senior leadership and steering committees.
8. Familiarity with SAP Activate, Agile, or hybrid delivery methodologies.
9. Relevant certifications (e.g., PMP, Prince2, SAP Activate) are a strong plus.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.