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  • Job ID: 30311
  • Job Category: Policy, Planning & Research
  • Division & Section: Housing Secretariat, Housing Stability Services
  • Work Location: Metro Hall, 55 John St, 6th Floor (Hybrid)
  • Job Type & Duration: Full-time, Permanent Vacancy
  • Hourly Rate and Wage Grade: $42.09 - $46.12
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: L79 Full-time
  • Number of Positions Open: 3
  • Posting Period: 03-AUGUST-2022 - 17-AUGUST-2022

Reporting to the Housing Consultant, the Research Analyst 1 supports the Housing Stability Services team in oversight of programs, meeting stewardship obligations to funders, monitoring and assessing service provider compliance with funding agreements and legislative requirements, and strategic planning by conducting comprehensive research, analysis and reporting for housing and community supports programs.


Major Responsibilities:

The primary functions associated with this position include but are not limited to:


  • Develops, administers and implements a wide range of quantitative and qualitative research methodologies and practices including survey and interview design. Develops, consolidates and integrates new and existing computer applications to store, retrieve, analyze and report data.
  • Coordinates the preparation of legislative compliance and performance measurement data for a variety of reports, including reports for the Division, Committees and Council, other levels of government, community agencies and the general public.
  • Conducts research on topics related to housing and homelessness services including the collection and analysis of information from sources such as divisional databases, other divisions, other levels of government, and service providers using established social, economic and scientific research methods.
  • Writes reports for internal and external stakeholders including senior management, service provider networks, and divisional teams. Documents findings, supporting data, recommendations and theories. Prepares and co-ordinates briefs and summary reports, on subjects such as housing stability, legislative compliance, research information and implications of findings.
  • Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing housing stability Divisional projects, policies and services, as well as the development of theories, concepts and objectives for new Divisional projects, policies and services.
  • Attends meetings, prepares and delivers presentations to internal and external stakeholders about housing stability services data, processes and results. Supports community partners to use the Division's reporting tools and systems, and prepares and implements training materials.
  • Provides research support to other divisions, Councillors, community agencies, task forces, committees and the public by locating and providing information requested.
  • Maintains an electronic library of pertinent reference material, documents and research material for use and dissemination in the unit and division. Prepares summaries of material with implications/applicability to the unit and division.


Key Qualifications: 

 Your application must describe your qualifications as they relate to:

  1. Post-secondary education in the area of social sciences or the equivalent combination of related education and experience.
  2. Considerable experience in the application of a wide range of quantitative and qualitative research methodologies and practices including survey design, performance measurement and program evaluation.
  3. Considerable experience collecting, analysing and providing oral and written summaries of program activity, performance metrics and/or research findings, including data analysis.
  4. Considerable experience developing reporting mechanisms and presenting data to a range of audiences to support performance monitoring, quality assurance and compliance.
  5. Experience with electronic database management, Geographic Information System (GIS) software and Microsoft Office Suite software (i.e. Access, Excel, Word and PowerPoint).


You must also have:

  • Strong analytical and problem solving skills, in combination with the ability to perform duties under minimal supervision.
  • Excellent organizational and research management skills.
  • Ability to manage multiple projects and deadlines simultaneously.
  • Highly developed interpersonal, verbal and written communication skills to effectively work and communicate with a broad range of audiences, including senior management, staff and the public.
  • Sound judgement in handling matters of a confidential and/or sensitive nature.
  • Ability to prepare reports and statistics within tight deadlines.
  • Ability to represent the Division in a variety of situations and give presentations in group settings.
  • Ability to conduct operational/business analysis, including financial and cost-benefit analysis would be an asset.
  • Ability to work effectively in a fast-paced, multi-disciplinary team environment.
  • Knowledge of legislation and policies governing housing and social services
  • Knowledge of SQL programming would be an asset.
  • Knowledge of Tableau or similar data visualization tool used for the purpose of data analysis and/or business intelligence would be an asset.
  • Knowledge of SmartSimple grants management software would be an asset.



Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy.  Candidates will be required to show proof of vaccination during the recruitment process.



City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.



Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.



The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.