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RESEARCH ANALYST 1

  • Job ID: 58323
  • Job Category: Policy, Planning & Research
  • Division & Section: Toronto Shelter & Support Services, Service Planning & Integrity
  • Work Location: Metro Hall, 55 John Street, Toronto
  • Job Type & Duration: Full-time, 4 Permanent, 1 Temporary (12 month) vacancies
  • Hourly Rate: $45.30 - $49.64
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: L79 Full-time
  • Number of Positions Open: 5
  • Posting Period: 10-Sep-2025 to 24-Sep-2025 
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Are you a projects-driven individual who can lead, promote and support change initiatives? Do you want to make a valuable contribution to homelessness initiatives? If so, we invite you to apply to this exciting opportunity with the City of Toronto.

 

The Research Analyst 1 (RA1) supports the planning, analyzing and reporting of data related to homelessness to inform service planning and policy development. Specifically, the RA1 will assist the team in leading methodology planning, analysis and results reporting for the City’s Street Needs Assessment point-in-time count and survey of people experiencing homelessness in Toronto. The RA1 will also support data management processes and data collection tools to help staff have timely access to necessary data. Through data analysis on topics related to housing and homelessness service delivery, the role will make a positive impact on the City of Toronto's housing and homelessness initiatives using an actively anti-racist, trauma-informed, harm reduction and housing first approach. The successful incumbent(s) will support the Division and City in advancing priorities and outcomes in the Homelessness Solutions Service plan to improve the experience of Toronto residents in need, including Indigenous people, equity-deserving groups, and people experiencing or at risk of homelessness.

 

Major Responsibilities:

  • Develops, administers and implements a wide range of quantitative and qualitative research methodologies and practices including survey and interview design.
  • Conducts research on topics related to housing and homelessness using an equity lens. This involves the collection and analysis of information from sources such as divisional databases,other divisions, other levels of government, and community agencies using establishedsocial, economic and scientific research methods.
  • Coordinates the preparation of service outcome and performance measurement data for avariety of reports, including reports for the Division, Committees and Council, other levels ofgovernment, community agencies and the general public.
  • Assists with the development and administration of surveys and other research approaches.
  • Collects, analyzes, evaluates and interprets information/findings to developrecommendations for improvement to existing Divisional projects, policies and services andin the development of theories, concepts and objectives for new Divisional projects, policiesand services.
  • Develops reports and prepares and delivers presentations for internal and externalstakeholders including senior management, agency networks and divisional teams.
  • Produces maps using Geographical Information Systems (GIS) software to support the Division's data needs.
  • Provides policy analysis and research support on a broad range of social and economic issues.
  • Identifies and monitors information on social and economic needs of the community andcorresponding service and other responses.
  • Provides sound research support to other staff in the Unit as well as other divisions,Councillors, community agencies, task forces, committees and the public by locating andproviding information requested.
  • Develops, consolidates and integrates new and existing computer applications to store,retrieve and analyze data and create reports related to divisional projects.
  • Represent the division at meetings with staff from other City divisions, other orders ofgovernment and community stakeholders.
  • Assists in the preparation of Committee/Council reports and other reports regarding housingand homelessness.
  • Assists in the preparation of Requests for Proposals (RFP), Requests for Expressions ofInterest (REOI), tenders and quotation requests for research, consulting and data relatedservice contracts and purchases.
  • Maintains an electronic library of pertinent reference material, documents and researchmaterial for use and dissemination in the unit and division. Prepares summaries of materialwith implications/applicability to the unit and division

 

Key Qualifications:
Your application must describe your qualifications as they relate to:

  1. Post-secondary degree or diploma in the area of social sciences or the equivalent combinationof education and experience.
  2. Considerable experience in the application of a wide range of quantitative and qualitativeresearch methodologies and practices including survey design, performance measurementand program evaluation.
  3. Considerable experience in survey research, data collection, survey design, datamanipulation, data analysis, interpretation of data, and providing oral and written summaries ofresearch findings to support policy development.
  4. Experience with developing and managing electronic databases as well as the use of dataanalysis/statistical software programs (i.e., Access, Excel)
  5. Experience building data visualizations using Tableau, or similar software.
  6. Experience with using Geographic Information System (GIS) software to manage, analyze,and map geographic and spatial data.
  7. Experience conducting research and data analysis related to homelessness.

 

You must also have:

  • Strong analytical and problem solving skills, in combination with the ability to take initiative andperform duties under minimal supervision
  • Excellent organizational and project management skills with the ability to manage multiplepriorities and deadlines simultaneously
    Highly developed interpersonal, verbal and written communication skills to effectively work,and communicate, with a broad range of audiences, including senior management, staff andthe public
  • Sound judgement in handling matters and data of a confidential and/or sensitive nature
  • Ability to represent the Division in a variety of situations and give presentations in groupsettings
  • Ability to work effectively in a fast-paced, multi-disciplinary team environment
  • Ability to research, analyze and develop tools to measure and monitor the effectiveness of programs and initiatives with an equity lens
  • Knowledge of the legislation and policies related to information management will beconsidered an asset
  • Knowledge of SQL programming will be considered an asset

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

 

Equity, Diversity and Inclusion 
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

 

Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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