Create Alert
Apply now »

RESEARCH ANALYST 3

  • Job ID: 53330
  • Job Category: Policy, Planning & Research
  • Division & Section: Solid Waste Management Services, Transfer Stations & Litter Operations
  • Work Location: Yonge Street Yard, 1008 Yonge Street (Hybrid)
  • Job Type & Duration: Full - time, Permanent Vacancy
  • Hourly Rate and Wage Grade: $33.34 - $36.55
  • Shift Information: 35 hours per week, Monday to Friday
  • Affiliation: L79 full-time
  • Number of Positions Open: 1
  • Posting Period: 15-JUL-2025 to 29-JUL-2025 ​​​​​​

Job Responsibilities:

  • Provides economic and business information in response to both internal and external requests, including providing information and liaises with other divisional staff.
  • Develops, updates, and maintains data sets including, but not limited to business, economic activity and maintains data sets as required by the unit.
  • Files reports, documents, proposals, and correspondence as required by the Unit. (i.e. Maintains records of litter bin installations and removals)
  • Compiles information packages and other direct mail activities in support of Unit's activities.
  • Supports senior staff with special events and activities, coordinating seminars and meetings and attending functions as required to provide on-site assistance.
  • Establishing and maintaining filing system for Unit.
  • Answering telephone and written inquiries, including providing cover off on telephones for Division Staff as required. (e.g. Assists with administrative support and operational duties for the Division)
  • Develops and maintains databases of programs, services, and facilities, Monitors AVL (automatic vehicle location) software and reports any discrepancies to management. Creates, updates, and maintains detailed maps and directories using appropriate mapping software.
  • Maintains and updates training records in ELI web pages and prepares and manages associated reports for the Division.
  • Updates and maintains directories, statistics and communications used by all levels in the division including management staff.
  • Responds to business related requests for information both from internal and external sources.
  • Compiles and analyzes surveys used by the division for Performance Measures purposes and for other internal monitoring procedures.

Key Qualifications:

  1. Post-secondary degree or diploma in the area of Environmental Studies, Urban Planning, or related discipline, or the equivalent combination of education and experience.
  2. Experience in the preparation of internal and external correspondence, and detailed reports.
  3. Experience in software packages such as the Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Access) and mapping applications (i.e. ArcGIS, RouteSmart), TMMS, (Toronto Maintenance Management System), Compuweigh, and Workwave (online routing software).

Must also have:

  • Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
  • Strong interpersonal skills and the ability to work effectively as a member of a team.
  • Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.
  • Excellent demonstrated organizational and research management skills.
  • A good understanding of the technical and operational issues facing the division.
  • Ability to support Toronto Public Service values and a workplace culture that champions equity, diversity, and inclusion.

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

Apply now »