RESEARCH TRAINEE (Graphic Design)

• Job ID: 63067
• Job Category: Policy, Planning & Research
• Division & Section: Strategic Public & Employee Communications, Marketing, Comms & Digital Strategy
• Work Location:  City Hall, 100 Queen Street West, Toronto, M5H 2N2
• Job Type & Duration: Full-time, Temporary (4 months, May to August 2026)
• Hourly Rate:  $22.67 - $24.68
• Shift Information:  Monday to Friday, 35 hours per week
• Number of Positions Open:  1
• Posting Period: 31-Mar-2026 to 14-Apr-2026
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Please Note:  The applicant pool from this job posting may be used for similar summer job opportunities in various divisions

About the Division

The Communications Division delivers effective marketing and communications to the public and City staff. Through a centralized approach that nurtures growth and opportunity for its staff, the Communications division focuses on proactive storytelling that puts the City, and its divisions – as partners – at the center. Integrated communications and marketing activities align with the broader organizational strategy and drive measurable impact.

Position Overview:

The Research Trainee (Graphic Design) will support the Public Education, Marketing, and Creative team by assisting in gathering, distributing and compiling research for the development of research-informed visual materials for campaigns and outreach initiatives.  Working with senior staff, the trainee will assist in compiling, drafting, and creating digital content and print assets.  This role offers hands‑on experience in user‑centred design, branding, and public education while contributing to a collaborative, fast‑paced creative environment.

Major Responsibilities:

• Assists with assembling and compiling design briefs, reference material and creative packages.

• Collects data such as visual and written content by gathering feedback from internal teams, conducting surveys and helping source imagery, branding assets and user insights.

• Travels to various locations and/or attends special events to provide support/on-site assistance to photograph, record or observe environments for creative projects.

• Assists with packing, loading, lifting, moving, delivering and unpacking supplies, displays, marketing materials, creative assets, etc.

• Documents findings. Inputs/retrieves/updates/maintains design-related data, asset libraries and digital content repositories.

• Assists with organizing creative assets and presenting data collected.

• Assists with compiling and consolidation of data content (such as text, images, video clips) for others to analyze/process.

• Assists others with drafting creative documents, content summaries, creative notes, captions, layout descriptions, bulletins and related communications materials and data analysis.

• Assists with maintaining statistics and data relevant to creative projects, branding usage or asset performance.

• Assists with various office functions.

• Answers calls, provides general information, takes messages and directs inquiries to appropriate staff to answer questions/handle requests.

Key Qualifications:

1. Currently enrolled in or a recent graduate of any post-secondary education in a discipline pertinent to the job function (i.e. communications, graphic design, digital media), or an approved combination of education and experience.

2. Experience preparing both print and digital designs using Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Acrobat) and experience with Microsoft 365.

3. Experience in the production of various print and digital design materials, such as fact sheets, reports, posters, presentations, social media banners, digital ads, infographics and animations.

You must also have:

• Ability to work under time constraints and meet deadlines.
• Ability to work independently and cooperatively within a team setting.
• Data management skills.
• Strong communication skills, both orally and in writing.
• Strong project management skills.
• Strong organizational and problem-solving skills.
• Strong interpersonal skills with the ability to communicate effectively.
• Outgoing personality and ability to engage the public.

Note: The applicant pool from this job posting may be used for similar summer job opportunities in various divisions.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.