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  • Job ID: 28747
  • Job Category: Human Resources
  • Division & Section: People & Equity, Employee Relations
  • Work Location: METRO HALL, 55 John Street, Toronto (Hybrid Work Model)
  • Job Type & Duration: Full-time, 2 Temporary Vacancies (6 – 12 month durations)  
  • Salary: $96,569.20-$113,440.60, TM2082, Wage Grade 7.0.
  • Shift Information: Monday to Friday, 35 Hours Per Week 
  • Affiliation: Non-Union
  • Number of Positions Open: 2

Toronto is Canada’s largest city, the fourth largest in North America and home to a diverse population of approximately 2.8 million individuals. Consistently ranked one of the world’s most livable cities, the City of Toronto is a global centre for business, finance, arts and culture. Our People and Equity Division delivers critical functions within the City’s complex multi-site, multi- division, multi-stakeholder and union and non-unionized environment. A team of approximately 35,000 employees are the driving force behind the City’s ability to provide programs and services to residents, business and visitors to this community.


Join our team as a Senior HR Consultant, Employee Relations, to provide critical advice and support to a selected portfolio of client divisions. In this temporary, full-time role, you will be instrumental in advising on the interpretation and application of collective agreements, investigations and disciplinary actions, the Labour Relations Act and other related employment legislation.

Major Responsibilities:

Your primary responsibilities as Senior HR Consultant, Employee Relations will be varied and challenging.

Specifically, you will:

  • Provide senior-level consultation, interpretation and direct employee and labour relations services to a portfolio of divisions regarding collective agreements, investigations and disciplinary action, the Labour Relations Act and other related legislation.
  • Conduct thorough, effective grievance investigations by conducting interviews to obtain documentary and other factual data, as well as managing and attending grievance hearings and arbitrations. Investigate allegations of infringements of the Labour Relations Act, 1995, the Human Rights Code, the Employment Standards Act, 2000, and other relevant legislation.
  • Provide detailed research and analysis for collective agreement negotiations, and participate directly in the collective bargaining process.
  • Mentor and coach consultants, and support staff by providing leadership, developing recommendations, implementing solutions and ensuring quality in service delivery.
  • Represent the Employee Relations team on task forces, corporate initiatives, committees, grievance arbitrations and other human resource issues.
  • Develop and implement recommendations regarding compliance with collective agreement interpretation and administration, employment law, technical training design requirements, etc. Develop effective labour relations training manuals and deliver training to client groups.
  • Develop effective labour relations training manuals and deliver training to client groups.

  • Provide quality control for work planning, and develop work objectives based on Employee & Labour Relations goals and client needs.

  • May be required to travel to various work locations


Key Qualifications:

  1. Post-secondary education in a related area, CHRP designation, Master of Industrial Relations (MIR) and/or JD/LLB is a strong asset, but will not be required for a candidate with extensive relevant experience delivering results in a similar role.
  2. Extensive experience with labour relations in a major, multi-union public or private sector organization, including experience in arbitrations and mediations, Labour Board and/or related hearings.
  3. Extensive experience interpreting, applying and administering collective agreements, including experience with construction trades.
  4. Progressive experience with private and/or public labour negotiations at the bargaining table, including costing and drafting collective agreement proposals and language.
  5. Highly developed supervisory and counselling management skills in labour relations techniques, best practices and the resolution of workplace issues.
  6. Strong ability to identify business needs and opportunities for change/improvement as well as initiating, coordinating and managing the implementation of solutions and preventive measures to potential issues.
  7. Ability to exercise judgement and discretion and apply a broad perspective requiring an integrated knowledge of human resource management, related disciplines and business processes.
  8. Ability to maintain accurate, detailed documentation and records, both electronically and in hard copy.
  9. Highly developed interpersonal skills with the ability to effectively develop and cultivate productive working relationships with staff at all levels of the organization, including Legal and union officials.
  10. Excellent presentation and communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the organization.
  11. Strong organizational skills with the ability to manage competing interests in a fast-paced, customer service oriented environment.
  12. A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.


Note: All City of Toronto employees are required to be fully vaccinated as a condition of hire in accordance with the City's Mandatory Vaccination Policy. Candidates will be required to show proof of vaccination during the recruitment process.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.