SENIOR PROJECT LEAD
Job ID: 64120
Job Category: Project Management
Division & Section: Finance Shared Services, Business Transformation
Work Location: Metro Hall, 55 John St, Toronto, ON M5V 0C4, 15th Floor
Job Type & Duration: Full-time, Temporary Vacancy (24 months)
Salary Range: $96,566.00 - $132,880.00
Hiring Zone: $104,860.00 - $113,690.00
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 24-Apr-2026 to 10-May-2026
Help shape the future of how finance services are delivered.
Finance Shared Services (FSS) is entering a pivotal moment. One where strategy, execution, and change leadership must come together to deliver a modern, efficient, and sustainable shared services model. We’re looking for a Senior Project Lead who can see the big picture, manage complexity with confidence, and turn transformation strategy into measurable results.
In this role, you won’t just manage projects, you’ll orchestrate change across the organization. You’ll lead the end‑to‑end delivery of the FSS transformation, bringing structure to ambiguity, momentum to complex initiatives, and clarity to decision‑making at the most senior levels.
What You’ll Be Doing
At the core of this role serves as a key project management lead, responsible for developing and maintaining detailed project plans, and tracking and reporting on project performance across schedule, budget, and scope. You will design and implement detailed project and transformation plans, ensuring all milestones, benchmarks, deliverables, and standards are met, often within tight, deadline‑driven environments. Along the way, you’ll research emerging best practices, policy developments, legislation, and initiatives from other levels of government to ensure our approach is current, compliant, and forward‑looking.
You’ll act as a visible change leader, championing organizational initiatives and proactively driving change management efforts to support the implementation and optimization of the shared services operating model. This includes coordinating cross‑functional activities, aligning divisional priorities, and ensuring teams across divisions, agencies, and corporations are working toward shared outcomes.
You’ll partner closely with senior and executive leadership preparing briefings, reports, and status updates on project progress, risks, implementation barriers, and mitigation strategies. You’ll also prepare staff reports to Committees, develop purchasing documents such as RFQs and RFPs, and produce confidential correspondence, briefing notes, minutes, and divisional communications on behalf of the Senior Management Team.
A key part of your role will be measuring success. You’ll create, analyze, and monitor KPIs and transformation outcomes while tracking efficiency gains, service improvements, and benefits realization. You’ll synthesize qualitative and quantitative analysis into clear, actionable insights for senior management and Members of Council.
You’ll influence how services are delivered by making recommendations on service optimization, business process simplification, alternate service delivery models, restructuring, resource allocation, and staffing changes. This includes providing confidential labour relations and staffing support, participating in workforce rationalization initiatives, and attending meetings where sensitive information is discussed, always with discretion and sound judgment.
As a trusted partner to the Division, you’ll help plan long‑term objectives, coordinate the rollout of new divisional priorities and initiatives, and provide guidance and technical expertise on customer service improvements. You’ll review the work of staff to ensure consistency and quality, assist with staff supervision, and foster strong, collaborative working relationships across all sections of the Division.
Throughout it all, you’ll liaise with a wide range of internal and external stakeholders, gathering input, resolving issues, and building buy‑in to move complex projects forward. Your ability to evaluate complex material, connect the dots, and develop thoughtful, creative solutions will be essential to the success of the transformation.
What Will You Bring to the Role
You bring a strong foundation in project management, business transformation, and change leadership, supported by post‑secondary education in Business, Public Administration, Project Management, a related field or an equivalent combination of education and experience. A PMP certification is a strong asset.
You’ve successfully led large, complex, end‑to‑end transformation projects, ideally within finance, shared services, or the public sector. You’re experienced in project governance, risk management, and issues management, and you’re comfortable establishing governance structures, steering committees, escalation protocols, and rigorous status reporting.
Your understanding of how accounting and finance works and familiarity with financial controls, compliance frameworks, and shared services models is considered an asset. Experience supporting ERP or major financial system implementations (such as SAP), including data migration and integration, is a strong asset.
You’re analytical and strategic while being skilled in business analysis, process redesign, KPI and SLA tracking, benefits realization, and strategic planning. You can translate complex data into clear insights and confidently advise leaders on alignment with corporate and divisional objectives.
You’re a motivated self‑starter who thrives in change environments, solves problems creatively, and brings “outside‑the‑box” thinking to difficult challenges. You’re highly organized, able to coordinate cross‑functional teams, juggle competing priorities, and consistently deliver results under tight deadlines.
Your communication skills set you apart. You’re an excellent writer and presenter, comfortable preparing reports, briefings, and presentations for senior leadership, resolving conflicts, and influencing outcomes. You build strong, trusted relationships with stakeholders, exercise discretion with confidential information, and are known for your collaborative, customer‑focused approach.
Finally, you bring a commitment to the Toronto Public Service values, helping foster a workplace culture that champions equity, diversity, inclusion, and mutual respect.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.