SENIOR PROJECT MANAGER

• Job ID: 65017
• Job Category: Project Management
• Division & Section: Toronto Building, Policy & Strategic Support
• Work Location: City Hall, 100 Queen Street West
• Job Type & Duration: Full-Time, Permanent

• Salary Range: $115,672.00 - $160,649.00, TM1398, Wage Grade 7.5

  Hiring Zone: $127,728.00 - $138,484.00

• Shift Information: Monday to Friday, 35 Hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 15-Jun-2026 to 29-Jun-2026
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Major Responsibilities:

• Leads, develops, monitors, evaluates, and implements detailed plans for complex, large scale programs, and recommends policies regarding program specific requirements.
• Manages assigned projects, ensuring effective cross-divisional teamwork and communication, high standards of work quality, health and safety and organizational performance and continuous learning.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Allocates Capital and Operating budget funds, develops business cases, and ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Provides lead project management and strategic advice for all projects, activities and assignments to deliver assigned projects and programs in a complex municipal environment. Coordinates inter-divisional programs, including program development, resource allocation, monitoring service standards and delivery levels.
• Acts as resource person for public inquiry on assigned projects and program activities.
• Supervises the work of multidisciplinary and inter-divisional project teams, as required, including the scheduling, assigning and reviewing of work. Establishes, maintains and develops linkages to other City divisions, agencies, boards and commissions, and other orders of government to ensure effective partnerships.
• Creates and manages interdivisional, interdisciplinary and interagency teams and consultation processes to plan toward and support capital works delivery while addressing political, community, business and other stakeholder interests. Negotiates and coordinates with both internal and external stakeholders on various committees and provides advice to community groups.
• Develops, plans, administers, monitors and coordinates planning and engineering activities, including the preparation and review of various assessments, functional plans and technical reports.
• Obtains and/or meets environmental, planning and other approvals/requirements, using both consultant and/or in-house resources.
• Advises and responds to requests from senior management and Division Head on project issues, status and technical matters.
• Maintains awareness of developments and advancements in the areas related to projects, and researches best practices, policies and procedures from equivalent municipalities concerning the Division.
• Works effectively and independently with City Councillors, staff and all City divisions, citizen groups, businesses,
• individuals, property owners and other stakeholders, as required, on behalf of the City in order to achieve and implement program and policy objectives.
• Represents the Division regularly at meetings for large scale, complex initiatives concerning divisional projects.
• Works with consultants, staff, and other key partners/stakeholders to develop and produce design concepts and policy guidelines for assigned projects.
• Provides advice, guidance and technical assistance to community groups in undertaking projects. Provides lead project management and strategic advice for various projects applying the project management body of knowledge (e.g. Project Management Institute) to the planning and execution of assigned capital projects in a complex municipal environment. Manages time, budget and scope to ensure successful project execution.
• Monitors projects with the help of other City divisions to ensure completion in accordance with approved plans, agreements of undertaking and long-term maintenance.
• Facilitates requests from elected officials and the public, and generates a range of options for programs and policies, assessing the implications and feasibility of these options and recommends viable solutions and implementation strategies for various projects.
• Coordinates public consultation meetings in collaboration with elected officials concerning impacts of large scale and complex projects.
• Researches and reports on a range of new projects and initiatives as they arise, including writing and preparing reports to City Council and Standing Committees.
• Organizes and delivers presentations to Committees of Council and/or senior management, and at conferences, seminars and events, as required.
• Develops Terms of Reference, scope of work, specifications and materials for projects and consultant requirements for all purchasing call documents including RFQ, RFP, REOI, and RFI, ongoing liaison between Purchasing & Materials Management Division and program staff, undertaking briefings and site inspections during the proposal stage, evaluation of proposals, recommendation of the selection of consultants for assigned projects, execution of legal agreements and contracts and ongoing contract management with selected vendors.
• Regularly updates documentation on project initiatives, including the website, newsletter, and various media.
• Ensures excellent customer service is provided to both external and internal clients.

Key Qualifications:

1. Post-secondary degree in Public Policy, Planning, Architecture, Business Administration and/or an equivalent combination of relevant education and experience. Project Management Professional (PMP) certification and relevant professional licenses are considered assets.
2. Considerable experience drafting and implementing policies, programs and strategies, including program roadmaps and client journey maps, while balancing political, community and stakeholder interests and ensuring alignment with organizational priorities.
3. Considerable experience delivering complex projects from inception to completion including defining project purpose and objectives, planning and executing all project activities using project management principles and methodologies and establishing and achieving milestones and deliverables while monitoring and tracking progress.
4. Considerable experience in preparing and presenting executive-level presentations, reports, business cases and briefing notes, and translating complex technical issues into clear, accessible information for diverse audiences, such as Councillors, the public, community groups, consultants and contractors.
5. Considerable experience leading community and multi-stakeholder engagement sessions, applying change‑management approaches, and building effective relationships to support complex projects.
6. Superior strategic, analytical, interpersonal, problem solving, and conflict resolution skills, with the ability to navigate complex, sensitive and confidential situations, support business analysis and decision making, and deliver effective, creative, and innovative solutions.
7. Ability to work on strategic initiatives and projects, often multiple projects simultaneously, with the ability to recognize and anticipate program inter-relationships and understand the potential consequences of policy/program recommendations. 
8. In-depth knowledge of relevant approvals, permits, acts and regulations, including but not limited to building permits, site plan approvals, building code, easements, TSSA, Construction Act, AODA act, Planning Act, Occupational Health and Safety Act. As well as Ontario legislation; Occupational Health and Safety Act, City of Toronto Act, 2006, Municipal Freedom of Information & Protection of Privacy Act and Personal Health Information Protection Act.
9. Excellent verbal and written communication skills with the ability to develop and maintain positive, effective relationships with City staff, and with a sound understanding of the City's administrative and governance structure and processes.
10. Proficient with a variety of software packages including MS Office (i.e. Word, Excel, Access, Visio and PowerPoint) project tracking technology, collaborative software, AI assistance software, and various databases including IBMS.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.