SENIOR PROJECT MANAGER TRANSPORTATION SERVICES (AUDIT AND COMPLIANCE)

Job ID: 51015

Job Category: Project Management

Division & Section: Transportation Services, Business Performance

Work Location: Scarborough Civic Centre, 150 Borough Drive

Job Type & Duration: Full-time, Permanent 

Salary: $112,280.00 - $149,247.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1 

Posting Period: 21-OCT-2024 to 20-NOV-2024

About the Division

The Transportation Services Division is dedicated to building and maintaining a resilient transportation network that connects residents to essential destinations, activities, and their communities. By joining our team, you will directly contribute to projects that significantly impact the daily lives of the public. Our work which includes roads, sidewalks, traffic systems, and street furniture, improving quality of life through the delivery of essential services while continuously innovating to meet future infrastructure needs.

About the Corporate Compliance Unit (CCU)

The Corporate Compliance Unit (CCU), within the Business Performance Section, ensures consistency, transparency, and robust governance across the division. By conducting internal audits, compliance assessments, and operational reviews, the CCU supports the division in maintaining strong internal controls, managing risk, and meeting contractual and operational objectives. The CCU also provides strategic consultation and business process optimization services, enhancing project delivery, governance, and operational efficiency.

Position Overview

We are seeking a highly skilled Senior Project Manager (Audit/Compliance) to manage a diverse portfolio of audit and compliance review projects within the CCU. The Senior Project Manager (SPM) will support the Unit Manager in overseeing daily operations, while leading projects that align with divisional goals. This role requires a strategic thinker and dynamic leader who excels in managing complex assignments, mentoring teams, and driving operational excellence.

Key Responsibilities

Project Management and Leadership

• Lead and coordinate complex audit, compliance, and operational review projects from inception to completion.
• Ensure timely delivery of projects while managing scope, resources, and competing priorities.
• Develop and implement project management strategies that align with divisional objectives and risk management practices.

Audit Planning and Execution

• Conduct thorough background research and data analysis to gain a comprehensive understanding of business activities, including the review of policies, procedures, regulations, and internal system.
• Develop detailed audit plans, including objectives, scope, methodologies, and risk assessments.
• Lead teams in executing review procedures and adjust plans as needed based on findings or emerging risks.

Team Leadership and Development

• Assign tasks, supervise day-to-day operations, provide guidance, evaluate staff performance, and offer continuous feedback to Project Leads.
• Foster professional growth through training programs and contribute to staff evaluations.
• Promote a culture of continuous improvement, maintaining high standards of quality across the unit.
• Assist the management team in the recruitment process for the business unit.

Stakeholder Engagement and Communication

• Keep senior management informed of project progress, key findings, and emerging risks, providing actionable recommendations.
• Prepare clear, concise reports, briefing materials, and presentations for various stakeholders.
• Collaborate with business units to support governance improvements and operational efficiencies.

Collaboration and External Liaison

• Work closely with other business units to provide consultation on contract management, governance processes, and process improvements.
• Manage responses and coordination efforts for external inquiries and initiatives, including those from the City Clerk’s Office, Auditor General’s Office, and Internal Audit Division.
• Ensure compliance with regulatory requirements and corporate mandates while proactively addressing potential risks.

Key Qualifications

Professional Credentials:

• Professional qualification in Internal Auditing (CIA) and/or Chartered Professional Accountant (CPA) designation and/or,
• Relevant designation in auditing, risk management, or project management (e.g., CRMA, CISA, CFE, PMP)
• Undergraduate degree in a relevant discipline (such as Accounting, Business Administration, or Public Administration) and Significant experience in a relevant field.

Project Leadership:

Extensive experience in managing and overseeing multiple complex projects, including internal audits, compliance, and business process reviews, from initiation through planning, fieldwork, and reporting phases.

Audit Expertise and Risk Management:

Considerable experience in internal audit methodologies, practices, and techniques, with a strong understanding of risk management principles and their practical applications.

Team Management:

Considerable experience in leading high-performing teams, including supervision, delegation, performance evaluations, and professional development. Ability to foster a collaborative and results- oriented team environment.

Analytical and Problem-Solving Skills:

Strong organizational, analytical, and problem-solving skills with the ability to make data-driven decisions and lead teams to deliver high-quality outcomes.

Change Management and Innovation:

Proven ability to lead organizational change initiatives with a focus on critical thinking, flexibility, and responsiveness in dynamic environments. Significant experience in managing change processes in either the public or private sector.

Customer-Centric Approach:

Demonstrates a commitment to delivering exceptional customer service through innovative thinking and a deep understanding of internal and external stakeholder needs.

Technical Proficiency:

Advanced proficiency in computer applications and relevant software (e.g., MS Office Suite, Visio, Microsoft Office 365, Maximo, Jira), with the ability to adapt to new technologies and systems as needed.

Professional Integrity and Commitment:

Strong commitment to upholding the mission, values, and principles of the Toronto Public Service, with a demonstrated ability to act with professionalism, ethics, and integrity in all interactions and decision-making processes.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.