SENIOR PROJECT MANAGER TRANSPORTATION SERVICES (Audit & Compliance)

Job ID: 59640

Job Category: Project Management

Division & Section: Transportation Services, Business Performance

Work Location: Scarborough Civic Centre, 150 Borough Drive

Job Type & Duration: Full-time, 1 Temporary (18 months) vacancy

Salary: $113,683.00 – $155,216.00

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 09-SEP-2025 to 30-SEP-2025

About the Division

The Transportation Services Division is dedicated to building and maintaining a resilient transportation network that connects residents to essential destinations, activities, and their communities. By joining our team, you will directly contribute to projects that significantly impact the daily lives of the public. Our work which includes roads, sidewalks, traffic systems, and street furniture, improving quality of life through the delivery of essential services while continuously innovating to meet future infrastructure needs.

About the Corporate Compliance Unit (CCU)

The Corporate Compliance Unit (CCU), within the Business Performance Section, ensures consistency, transparency, and robust governance across the division. By conducting internal audits, compliance assessments, and operational reviews, the CCU supports the division in maintaining strong internal controls, managing risk, and meeting contractual and operational objectives. The CCU also provides strategic consultation and business process optimization services, enhancing project delivery, governance, and operational efficiency.

Position Overview
The Senior Project Manager (SPM) reports to the Unit Manager and will be responsible for overseeing daily operations, while leading projects that align with divisional goals.  We are seeking a highly skilled Senior Project Manager (Audit/Compliance) to manage a diverse portfolio of audit and compliance review projects within the CCU.  The ideal candidate is a strategic and dynamic leader with a proven ability to manage complex assignments, mentor teams, and deliver results. They will be expected to take ownership of projects, demonstrate sound judgment, and navigate challenges independently, ensuring high standards of quality, accountability, and stakeholder coordination throughout all phases of project execution.

Major Responsibilities

Project Management and Leadership

• Lead and manage complex audit, compliance, and operational review projects from initiation to completion, ensuring effective management of scope, timelines, resources, and competing priorities to support timely and high-quality delivery.
• Develop and apply project management strategies that support divisional objectives and proactively managing risks.
• Recommend strategic initiatives to improve operational efficiency and advance divisional priorities.
• Collaborate with the Unit Manager to support the development and execution of the annual work plan.

Audit Planning and Execution

• Conduct thorough background research and data analysis to gain a comprehensive understanding of business activities, including the review of policies, procedures, regulations, and internal system.
• Develop detailed audit plans, including objectives, scope, methodologies, and risk assessments.
• Lead teams in executing review procedures and adjust plans as needed based on findings or emerging risks.

Team Leadership and Development

• Supervise day-to-day operations, assign tasks, and provide guidance to direct reports to ensure effective project execution, workload allocation & distribution while fostering collaborative, respectful working relationships.

• Manage performance evaluations for direct reports, developing performance goals, and continuous feedback to support individual and team success.
• Provide mentorship and coaching to foster a culture of learning, skill development, and professional growth.
• Support career development through regular feedback, training opportunities, and guidance on advancement pathways.
• Promote continuous improvement and uphold high standards of quality across the unit.
• Lead recruitment activities contributing to the selection and onboarding of new team members.

Stakeholder Engagement and Collaboration

• Partner with business units and external stakeholders to enhance governance practices, drive operational improvements, and ensure compliance with regulatory and corporate requirements.
• Keep senior management and relevant stakeholders informed of project progress, key findings, and emerging risks, providing clear, actionable recommendations.
• Prepare concise reports, briefings, and presentations tailored to various audiences, including senior leadership.
• Coordinate responses to external inquiries and initiatives (e.g., City Clerk’s Office, Auditor General’s Office, Internal Audit Division), proactively managing risks and escalating issues in a timely manner.

Key Qualifications

1. Undergraduate degree in a relevant discipline (e.g., Accounting, Business Administration, or Public Administration), and/or significant experience in a related field. A professional designation such as Certified Internal Auditor (CIA), Chartered Professional Accountant (CPA), or a relevant certification in auditing, risk management, or project management (e.g., CRMA, PMP) would be considered an asset.

2. Extensive experience in managing and delivering complex, high-impact initiatives—including internal audits, compliance reviews, and business process assessments—from initiation through to final reporting while engaging with diverse stakeholders.

3. Extensive experience in supervising and developing high-performing teams, with a strong focus on coaching, delegation, and performance management. Fosters an inclusive, collaborative, and results-driven team culture that supports continuous learning, accountability, and professional growth.

4. Demonstrates proficiency in internal audit methodologies, practices, and techniques, with a strong understanding of risk management principles and their practical applications.

5. Strong organizational, analytical, and problem-solving skills with the ability to make data-driven decisions and lead teams to deliver high-quality outcomes.

6. Proven ability to lead organizational change initiatives with a focus on critical thinking, flexibility, and responsiveness in dynamic environments. Significant experience in managing change processes in either the public or private sector.

7. Demonstrates a commitment to delivering exceptional customer service through innovative thinking and a deep understanding of internal and external stakeholder needs.

8. Advanced proficiency in computer applications and relevant software (e.g., MS Office Suite, Visio, Microsoft Office 365, Maximo, Jira), with the ability to adapt to new technologies and systems as needed.

9. Strong commitment to upholding the mission, values, and principles of the Toronto Public Service, with a demonstrated ability to act with professionalism, ethics, and integrity in all interactions and decision-making processes.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.