SUPERVISOR FACILITY & MECHANICAL SERVICES

Job ID: 65186
Job Category: Buildings, Property Operations & Real Estate
Division & Section: Seniors Services & Long Term Care, LTC Management Services
Work Location: Placement in one (1) of the following long-term care sites (see below)
Job Type & Duration: Full-time, 1 Permanent and 1 Temporary
Salary Range: $89,337.00 - $132,880.00
Shift Information: Monday to Friday, 40 hours per week (8:00 AM - 4:30 PM), with some weekends when required
Affiliation: Non-Union
Qualified List will be established to fill permanent and temporary positions.
Number of Positions Open: 2
Posting Period: 22-Oct-2026 to 5-Nov-2026
Locations:

Bendale Acres - 2920 Lawrence Ave. E. Scarborough M1P 2T8

Carefree Lodge - 306 Finch Ave. E. Willowdale M2N 4S5

Castleview Wychwood Towers - 351 Christie St. Toronto M6G 3C3

Cummer Lodge - 205 Cummer Ave. Willowdale M2M 2E8

Fudger House - 439 Sherbourne St. Toronto M4X 1K6

Kipling Acres - 2233 Kipling Ave. Rexdale M9W 4L3

Lakeshore Lodge - 3197 Lake Shore Blvd. W. Etobicoke M8V 3X5

Seven Oaks - 9 Neilson Road Scarborough M1E 5E1

True Davidson Acres - 200 Dawes Rd. Toronto M4C 5M8

Wesburn Manor - 400 The West Mall, Etobicoke M9C 5S1

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Reporting to the Manager, Facilities Management, the Supervisor, Facility & Mechanical Services directly supervises assigned unionized staff and oversees the specialized and technical services that maintain and support the facility assets of SSLTC's long-term care homes and community locations. Working closely with the Home Administrator and Home leadership, you will ensure safe, reliable 24/7 building operations that support resident care. You will also ensure compliance with maintenance standards, legislative requirements and industry best practices.

Major Responsibilities:

Implements detailed plans and recommends policies/procedures regarding program specific requirements, and contributes to establishing and implementing divisional policies and procedures.
Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of health & safety work quality and organizational performance, continuous learning and encourages innovation in others.
Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
Establishes, implements and monitors performance measures including fiscal and program performance within the assigned portfolio to ensure services are meeting the goals of the Division.
Responsible for the safe and reliable operation of all mechanical, electrical, HVAC, plumbing, life safety and architectural/structural systems. Ensures the building envelope and grounds are maintained to standards and facility uptime objectives are met.
Schedules and coordinates contracted and in-house services (trades, electrical, custodial, HVAC, pest control, etc.) to ensure efficiencies, and makes sure work orders are completed on time in line with KPIs.
Supervises the delivery and contracting of Facility and Mechanical Services to provide construction, installations, maintenance and repairs to the Divisions infrastructure and to ensure that work meets legislative requirements.
Sets up and administers a comprehensive facilities/building preventive maintenance and conservation program for all equipment and amenities, in consultation with the Manager, Facilities Management, to ensure uninterrupted service delivery.
Manages a safe and healthy environment by ensuring proper cleaning and lifting techniques and the safe removal of biohazards.
Conducts building inspections, develops work plans and implements cost-effective solutions consistent with good facilities management practices, considering cost, budget, environment and timelines.
Ensures that the infrastructure and physical assets of the facilities are conserved and maintained in a good state of repair and usefulness by identifying needs and managing programs in consultation with the Manager, Facilities Management.
Responds to building/mechanical emergencies and/or priority situations by anticipating problems, making decisions, and marshalling and deploying appropriate financial and human resources. Provides on-site emergency response and real-time communication updates to management and Home leadership.
Given the nature of SSLTC 24/7 operations, this role requires 24/7 on-call availability for emergency support.
Supervises staff and directs contractors involved in the repair, maintenance and installation of walkway and parking lot lighting; electrical services; public address and sound systems; mechanical systems; security systems; other LTC-specific systems; and elevating devices. Provides locates for buried electrical services as required.
Reviews plans for minor repair and state of good repair projects to determine material, equipment and staffing requirements. Recommends changes to design plans to the Manager, Facilities Management to resolve possible installation and maintenance problems.
Supervises staff and directs contractors involved in minor building renovations, glass replacement, repairs and maintenance of all amenities, painting, sign installation, fencing and welding services.
Maintains computerized records on preventive maintenance programs, work performance, building mechanics and structure, mechanical equipment inventory, staff evaluation and discipline, timesheets and staff reports. Ensures all documentation related to unit activities is created and maintained.
Collaborates with other sections, the Home Administrator and Home leadership, and communicates proactively with management and stakeholders to deliver timely, cost-effective service and a high level of client satisfaction.
Leads continuous improvement by recommending and implementing industry best practices, re-engineering operational practices, and working with internal teams on sustainability and improvement initiatives. Participates on building or site committees focused on the long-term sustainability of the facility.
Ensures compliance with the Collective Agreements covering unionized City Workers in Locals 416 and 79; and Provincial Collective Agreements covering certified Trades staff in Technical Services (Carpenters Local 27, Electricians Local 353, Plumbers, Local 46, Painters and Graphic and Sign Writer, Local 557).
Ensures that the quality of work and service meets departmental standards and that all work performed is in compliance with all legislative regulations including but not limited to; WHMIS, Building Code, Fire Code, Electrical Code, TSSA and the Occupational Health and Safety Act.
Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place in order to develop a strong culture of Health and Safety and minimize any Health and Safety issues.

Key Qualifications:

Your application must describe your qualifications as they relate to:

Post-secondary education in Mechanical and/or Electrical technician certification, Building Operator certification, Facilities Maintenance certification, and/or a relevant trade licence, or an equivalent combination of education and experience.
Considerable experience working in all aspects of building systems, including heating, ventilating and air conditioning (HVAC); electrical; plumbing; fire and life safety; building automation systems; and accessibility.
Considerable experience leading, coaching, training and mentoring a team of unionized maintenance, trades and technical staff, including providing work direction and holding staff accountable, and developing collaborative internal and external business relationships.
Considerable experience managing 24/7 operations and maintenance of mechanical, electrical and control systems in a critical environment facility, without disruption to operations. Experience working in a public sector and/or 24/7 Healthcare/Long-Term Care setting is considered an asset.
Ability to respond to building/mechanical emergencies and/or priority situations by anticipating problems, making decisions, marshalling and deploying appropriate financial and human resources, and preparing regulatory documentation.
Considerable experience developing and implementing a comprehensive facilities/building preventive maintenance and conservation program for all equipment and amenities.
Considerable experience planning, scheduling and coordinating the work of in-house staff and contracted professionals, including timely work order management in line with KPIs.
Experience developing and managing operating budgets, and administering assigned operating and capital budgets within approved limits.
Comprehensive knowledge of common building operational policies and related acts, codes and legislative regulations, including but not limited to: WHMIS, Ontario Building Code, Fire Code, Electrical Code, Plumbing Code, Technical Standards & Safety Act (TSSA), Occupational Health & Safety Act, Construction Act, and Accessibility for Ontarians with Disabilities Act (AODA). knowledge of Ministry of Long-Term Care -Fixing Long-Term Act is an asset.
Comprehensive knowledge of the Collective Agreements covering unionized City workers in C.U.P.E. Locals 416 and 79, and the Provincial Collective Agreements covering certified Trades staff in Technical Services (Carpenters Local 27, Electricians Local 353, Plumbers Local 46, Painters and Graphic and Sign Writers Local 557).
Experience in project management within large complex organizations and Project Management Professional Certification (PMP) from the Project Management Institute and/or FMP designation from the International Facility Management Association (IFMA) is considered an asset.
Proficiency using the Microsoft Office Suite (Word, Excel, Outlook) and SAP, including CMMS.
Highly developed interpersonal skills, with the ability to communicate effectively both orally and in writing at all levels of the organization, including elected officials and internal and external clients. This includes preparing briefing notes, reports and other documents.
Must hold and maintain a valid Province of Ontario Class G Driver's Licence and be able to obtain a City driver's permit.
Ability to work flexible hours and travel to various locations throughout the City, as required.
Ability to respond to after-hours facility needs and other on-call responsibilities, including evenings, weekends and holidays, as required. Given the nature of SSLTC 24/7 operations, this role requires schedule flexibility.

Please Note:

As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg.246/22).

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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