SUPERVISOR FLEET TRAINING

The role supports program implementation, monitoring and continuous improvement through training, audits, data analysis and stakeholder coordination, and provides guidance to divisions on fleet safety practices, compliance requirements and risk mitigation strategies. 

Major Responsibilities 

• Supports the development, implementation and continuous improvement of the Fleet Safety Program, ensuring alignment with corporate policy, legislative requirements and divisional operational needs 

• Supervises Fleet Safety staff, including assigning work, monitoring performance and supporting staff development to ensure effective program delivery 

• Provides subject matter expertise and guidance to management, divisions and stakeholders on fleet safety requirements, compliance and risk mitigation 

• Ensures compliance with applicable legislation and standards including HTA, OHSA, TDG and internal City policies and procedures 

• Leads audits of fleet safety programs, divisional practices and driver compliance, including MTO Driver Certification Program (DCP) audits, and follows up on corrective actions 

• Develops and administers train-the-trainer (TTT) frameworks, including instructor qualification, certification and quality assurance processes 

• Coordinate and support CVOR compliance activities, including coordination of CVOR facility audits, record management and corrective action tracking 

• Administers the driver permit program in accordance with policy, procedures and applicable collective agreements 

• Supervises collision management activities, including coordinating investigations, reviewing root cause findings, and supporting corrective and preventative actions 

• Develops, coordinates and delivers behaviour-based and remedial training programs to address driver performance and reduce risk 

• Monitors and analyzes fleet safety data and performance metrics, including collisions and CVOR impacts, to support program improvements 

• Develops, updates and maintains fleet safety policies, procedures and standards to ensure consistency and compliance 

• Participates in Permit Review Committee (PRC) processes by providing analysis and recommendations in accordance with established procedures 

• Supports implementation of program improvements, including the use of telematics and other safety technologies 

• Coordinates with divisions to support consistent application of fleet safety standards and procedures 

• Oversees driver training and qualification programs, including licence upgrades, equipment certification and compliance training 

• Supports procurement processes by contributing to RFP development and monitoring contractor and vendor compliance with safety requirements 

• Coordinates responses to safety-related issues, including serious collisions, driver concerns and public complaints, in collaboration with management and divisions 

• Communicates fleet safety requirements, updates and performance outcomes to divisions and stakeholders 

• Supports labour relations processes related to safety matters in accordance with collective agreements and City policies 

• Maintains knowledge of industry practices, regulatory changes and emerging trends to support continuous program improvement 

• Provides operational support as required, including participating in training and testing activities 

• Promotes a culture of safety, accountability and continuous improvement across all divisions operating City vehicles and equipment 

Key Qualifications 

• Post-secondary education in a relevant field such as transportation, occupational health and safety, business administration, or a related discipline, or an equivalent combination of education and experience 

• Considerable experience in Fleet Safety and or Driver Training, or a related operational environment 

• Experience supervising staff in a unionized environment, including performance management, scheduling, and applying collective agreements 

• Demonstrated knowledge of applicable legislation and regulations including HTA, OHSA, TDG and related standards 

• Experience conducting or overseeing collision investigations and applying root cause analysis and corrective actions 

• Experience developing, coordinating, or delivering training programs, preferably in a safety or operational environment 

• Experience using data, performance metrics, and reporting tools to monitor program effectiveness and support decision making 

• Ability to develop, implement, and evaluate policies, procedures, and operational programs 

• Experience working with multiple stakeholders, including internal divisions, external partners, and regulatory bodies 

• Experience supporting procurement processes, including development of specifications and evaluation of vendor performance 

• Strong communication, presentation, and interpersonal skills, with the ability to provide guidance and training to a diverse workforce 

• Demonstrated organizational and time management skills with the ability to manage multiple priorities and meet deadlines 

• Proficiency in standard business software and systems used for reporting, tracking, and communication 

• Must possess a valid Ontario Class “D” driver’s licence or higher with a Z endorsement and have the ability to obtain and maintain a City Driver’s Permit 

Please note: 

• As a condition of employment with the Fleet Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with criminal record check screening.