SUPERVISOR PLAN REVIEW

• Job ID: 56551
• Job Category: Audit, Compliance & Inspections
• Division & Section: Toronto Building, Tor Bldg Etobicoke York District
• Work Location: Multiple Locations (see below)
• Job Type & Duration: Full-Time, Permanent
• Salary: $103,431.00 - $141,247.00, TM5324 and wage grade 7. 
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 3 
• Posting Period: 02-Jun-2025 to 16-Jun-2025 
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  • Vacancies are anticipated at various locations across the City of Toronto including:

  • North York Civic Centre, 5100 Yonge Street, Permanent
  • Scarborough Civic Centre, 150 Borough Drive, Permanent
  • Etobicoke Civic Centre, 399 The West Mall, Permanent
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The Opportunity

Toronto Building has a bold ambition to become a modern, client-centric regulator that helps the City achieve its strategic objectives through partnership, innovation and regulatory excellence. As Canada's largest municipal building regulator, the Division is critical to Toronto's success and prosperity. Its core services — issuing building permits and inspecting construction — ensure that Toronto's built environment is safe, accessible, and sustainable. These services also play a critical role in delivering many of Toronto's city-building priorities, including affordable housing.

As the Supervisor, Plan Review, reporting to the Manager, Plan Review, you will supervise the operations of the plan review function with a client-centric and solution-focused approach.

Major Responsibilities

Leadership and Team Management

Looking to the future as you lead your team, you will implement detailed plans, and recommend policies and procedures regarding program-specific requirements. You will supervise the daily operations of all assigned staff, including scheduling, assigning, and reviewing of work, and the authorization and coordination of vacation and overtime requests.

Demonstrating your strong leadership skills, you will provide expert technical guidance, and employ effective problem-solving strategies to team members by addressing escalated issues from both staff and the public. You will offer guidance on complex and high-profile projects, specifically addressing zoning and building code considerations. Your primary focus is to ensure compliance with the Ontario Building Code Act, the Ontario Building Code, and other relevant laws in alignment with Divisional goals and objectives.

You will also promote a client-centric and solution-oriented approach within your team, applying recommendations and offering practical solutions throughout the building permit review process.

Training and Development

Effective supervision, motivation, and training of assigned staff are essential for effective teamwork, maintaining high standards of work quality and organizational performance, promoting continuous learning, and encouraging innovation among team members. You will seize opportunities to coach and empower your section staff, encouraging them to take accountability for their performance and promote individual effectiveness.

Your role will also involve guiding your team to deliver consistent service by training staff and actively participating in the development of training programs tailored to the learning goals and objectives of the Division and Section.

Quality Assurance

You will ensure that the team’s key performance indicators are met by utilizing management reports to measure and analyze results, and make recommendations for improvement to the Manager. You will have a vital role in supporting audit reviews by assisting the manager in reviewing and updating policy requirements, ensuring alignment with the latest legislative changes and contributing to process enhancements.

You will participate in collaborative efforts across customer experience, inspections, plan review and strategic priorities teams to implement enforcement programs. You will also utilize targeted approaches for best practices and efficiencies, ultimately enhancing the overall customer experience.

Expert Insights

You will oversee the calculation of applicable charges and fees (development charges, permit fees, etc.), in accordance with policies, guidelines and the Ontario Building Code. In your role as a representative of the Division in dispute resolution related to plan review, you will engage with citizens, ratepayer's associations, tenant associations, contractors, lawyers, and engineers, as required.

You will oversee the preparation of crown briefs, and assist in preparation of reports to City Council, Standing Committees and Community Councils on issues related to the Section when required. Additionally, you will supervise staff in the preparation of evidence for presentation before the courts.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant experience, or the equivalent combination of education and experience.
2. Experience leading, coaching, training, and/or mentoring staff, preferably in a unionized environment.
3. Considerable experience reviewing projects related to the Development Process.
4. Qualified, or in the process of obtaining qualification, or able to complete and achieve qualification as a Supervisor, Plan Review as required and administered by the Ministry of Municipal Affairs and Housing in accordance with the Ontario Building Code Act.
5. Knowledge and understanding of building construction, the Ontario Building Code Act, the Ontario Building Code, Zoning By-Laws and/or other municipal codes, by-laws or other laws relating to the construction industry.
6. Strong ability to establish effective customer service excellence in a service-oriented environment.
7. Ability to maintain effective working relationships with community groups, stakeholders, elected officials and other senior managers as well as represent the Division and/or the City.
8. Ability to deal with confidential or sensitive issues including employee relations matters while applying independent judgment and discretion.
9. Highly developed interpersonal skills with the ability to interact and communicate effectively at all levels of the organization.
10. Excellent analytical, problem-solving, change management and conflict resolution skills.
11. Familiarity with relevant Collective Agreements, Occupational Health and Safety Act, Employment Standards Act, and Human Rights policies as well as other applicable legislative and contractual obligations and corporate policies.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.