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SUPPORT ASSISTANT B

  • Job ID: 54780
  • Job Category: Administrative
  • Division & Section: Public Health, Strategy & Clinical Services
  • Work Location: 160 Borough Drive
  • Job Type & Duration: 1 Temporary (approximately 8 months) vacancy
  • Hourly Rate and Wage Grade: $33.34 - $36.55, TF0005, Wage Grade: 8 (2024 Wages)
  • Shift Information: Monday to Friday, 35 per week. 
  • Affiliation: L79 Full-time
  • Number of Positions Open: 1 (One)
  • Posting Period: 3-April- 2025 to 17-April-2025
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Major Responsibilities:

Reporting to the Manager, Sexual Health Clinics, the Support Assistant B handles front end reception support for a busy sexual health clinic, processing clients for service and providing general information to the public on program services while providing support to the team in performing their daily responsibilities 

  • Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash
  • Prepares and processes documents/statistical summaries/reports etc. Assesses and analyzes data
  • Drafts and signs correspondence
  • Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions
  • Performs complex calculations
  • Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff
  • Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting
  • Coordinates and maintains a complex record/retrieval system. Maintains supplies inventories
  • Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria
  • Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met
  • Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit
  • Coordinates meetings, events and schedules. Takes/transcribes minutes
  • Provides coverage for colleagues as required including travel to other clinic sites across the city
  • Monitors, orders and maintains (including inventory) supplies/resource materials for unit or other locations.

 

Key Qualifications: 

 

Your application must describe your qualifications as they relate to: 

  • Considerable office administration experience, including the provision of support to a team of health professionals.
  • Considerable experience providing direct customer service.
  • Considerable experience inputting data and the maintenance of a large multi screened database.
  • Considerable experience in personal computer applications at the intermediate level, including Word, PowerPoint and Excel.
  • Experience in dealing with confidential health issues (i.e. Sexually Transmitted Disease and able to work at a Sexual Health clinic).
  • Experience in the set-up and maintenance of manual and electronic filing systems.

 

You must also have: 

  • Ability to carry out data entry functions with speed and accuracy and employing verification techniques.
  • Excellent keyboarding skills.
  • Strong organizational skills and the proven ability to set priorities under frequent deadlines.
  • Excellent interpersonal skills and the proven ability to work effectively and independently and as a member of a team.
  • Knowledge of Public Health programs, health care and social services systems.
  • Ability to lift and move clinic supplies.
  • Ability to travel to various clinic sites as required.
  • Ability to work flexible hours, including evenings.
  • Ability to work within the sexual health clinic philosophy.

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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