SUPPORT ASSISTANT B

Job ID: 50766
Job Category: Administrative
Division & Section: Engineering & Construction Services, Major Infrastructure Work 
Location: Union Station, 65 Front St. W, Toronto
Job Type & Duration: Full-time, permanent
Salary: $33.34 - $36.55
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1Posting Period: 13-JAN-2025 to 27-JAN-2025

 

Reporting to the Manager, Ashbridges Bay TP Projects, the Support Assistant B will perform in a fast-paced collaborative environment providing administrative support to various teams in two units.

 

 

Major Responsibilities:

 

  • Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash. Prepares and   processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
  • Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
  • Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
  • Co-ordinates and maintains an electronic record/retrieval system.
  • Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
  • Coordinates onboarding for new staff, and ongoing issues management for staff including IT coordination.
  • Prepares and tracks expense reports, training requirements, conference/seminar attendance and submissions, maintains and tracks equipment and H&S supplies inventories.
  • Assists with budget administration for unit.
  • Co-ordinates meetings, events and schedules. Prepares agendas. Takes/transcribes minutes.

 

 

Key Qualifications:

 

  1. Considerable administrative experience in a team-oriented customer service environment.
  2. Considerable experience in administrative processing and reviewing documents to
  3. Ensure accuracy and conformity with legislation, regulations, policy and procedures and correcting incorrect items.
  4. Considerable experience in Microsoft Office Suite, specifically using Word and Excel.
  5. Experience using computer based records management systems, and online data management or request systems.
  6. Experience drafting, preparing and formatting agendas, minutes, letters, reports, memos, and other business documents.

 

 

You must also have:

 

  • Ability to set priorities, meet deadlines, be resourceful, adaptable and able to work independently with minimal supervision in a fast paced environment.
  • Ability to work effectively with staff and deal with the public tactfully and courteously. Aptitude with figures, attention to detail and ability to do arithmetic calculations accurately.
  • Excellent interpersonal skills with ability to communicate effectively, both orally and in writing and able to compose detailed correspondence and to proof read materials.
  • Ability to exercise independent judgement and discretion in dealing with confidential matters and correspondence.
  • Familiarity in archiving and retrieving files manually and/or electronically in an organized manner. Working knowledge of workplace relevant legislation including Human Rights and Occupational Health and Safety Act.
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 
A Qualified List of candidates will be established for the Support Assistant B position in the Engineering & Construction Division and will be in effect for 2 months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.


 

Notes:
Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

 

 

Equity, Diversity and Inclusion

 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

 

Accommodation

 

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.