SUPPORT ASSISTANT B

• Job ID: 56723
• Job Category: Administrative
• Division & Section: Corporate Real Estate Management, Real Estate Property Management
• Work Location: St. Lawrence Market - North Building, 105 The Esplanade, Toronto (In-office, 5 days per week, no remote or hybrid work)
• Job Type & Duration: Full-Time, Temporary (24 Month) Vacancy
• Hourly Rate and Wage Grade: $34.99 - $38.20, TF0005, Wage Grade 8
• Shift Information: Tuesday - Saturday, and rotating Sundays, 35 Hours Per Week
• Affiliation: L79 Full-time
• Qualified List: Candidate List will be established. For applicability and duration, see below.
• Number of Positions Open: 1
• Posting Period: 02-JUNE-2025 to 16-JUNE-2025
• Location and Shift Information: Please note, the posted vacancy is located at 105 The Esplanade which is in-office 5 days per week with no hybrid or remote work options. Tuesday to Saturday 9:00 a.m. - 5:00 p.m. and rotating Sundays. Additional vacancies may arise which may vary in location and number of days in-office.

St. Lawrence Market is a renowned international food market featuring 120 merchants, vendors and farmers, offering fresh produce, meat and specialty items. Servicing Toronto residents and international visitors since 1803, the market is regularly recognized as one of Toronto's most popular destinations and was ranked as one of the best food markets in the world by National Geographic.

Reporting to the Manager, St. Lawrence Market Complex, the Support B position will provide front line customer service, finance and administration support for the St. Lawrence Market complex which consists of the St. Lawrence Hall, South and North Market buildings.

Major Responsibilities:

• Performs varied administrative tasks involving the preparation, research, summary and reconciliation of data and the control and expedition of documents, data, revenues and cash.
• Prepares and processes documents/statistical summaries/reports etc. Assesses and analyses data. Drafts and signs correspondence.
• Checks work for accuracy and conformity with regulations, policy and procedures and corrects/resolves outstanding/incorrect items. Identifies issues and recommends solutions. Performs complex calculations.
• Directs, coordinates, schedules and trains assigned staff. Checks/verifies work of assigned staff.
• Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation material. Utilizes detailed layout and formatting.
• Co-ordinates and maintains a complex record/retrieval system. Maintains supplies inventories.
• Responds to e-mails, telephone and in-person inquiries from senior staff, the public, agencies and other levels of government utilizing in-depth knowledge of procedures, regulations and criteria.
• Reviews, accepts or rejects material/applications from the public, ensuring all criteria have been met.
• Receives and pays out cash and cheques, controls, monitors and balances petty cash, prepares bank deposits, withdrawals, reconciliations and processes/checks financial payments. Assists with budget administration for unit.
• Co-ordinates meetings, events and schedules. Takes/transcribes minutes.

Key Qualifications:    

Your application must describe your qualifications as they relate to:

1. Considerable experience providing administrative/clerical support in a corporate or business services environment performing project coordination, finance, administration support, and internal communications support. 
2. Considerable experience in booking events, processing permits, and utilizing booking event software (i.e. ActiveNet).
3. Considerable experience preparing documents and reports, detailed correspondence, presentations, summaries, briefing notes, staff reports, request for proposals, statements and documentation requiring the interpretation and application for a wide range of administrative/accounting/payroll practices, as well as processing cash payments.
4. Considerable experience performing detailed, complex calculations, automations and advanced formulas in Excel (i.e. V-Look-up, Pivot Tables, etc.).
5. Considerable experience utilizing a variety of software packages (e.g. Microsoft Office Excel, Word, PowerPoint and Outlook).

You must also have:

• Ability to identify and analyze problems or inefficiencies and develop effective solutions.
• Ability to exercise independent judgement and discretion in dealing with operational matters and management staff.
• Strong interpersonal skills with the ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level.
• Strong analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.
• Ability to upload documents onto the City's website.
• Excellent skills in organizing, analyzing and reporting data to management.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.