SYSTEMS INTEGRATOR 2

Job ID: 54868

Job Category: Information & Technology

Division & Section: Legal Services, Legal Administration

Work Location: Metro Hall, 55 John Street, Toronto, Ontario, M5V 3C6 (Hybrid)

Job Type & Duration: Full-time, Permanent Vacancy

Hourly Rate and Wage Grade: $43.58 - $47.75 (2024 Wages)

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open:1

Posting Period: 22-Apr-25 to 6-May-25

Job Description:

As a member of the Legal Services IT team, the System Integrator 2 will help support and enhance our docketing system. Working alongside a System Integrator 1, the primary responsibility of the position is to provide technical expertise, troubleshoot issues, integrate/develop new features, and optimize system performance.

Major Responsibilities:

• Conducts feasibility studies on business opportunities & challenges.
• Assesses, analyzes, evaluates and recommends process & policy alternatives.
• Provides inputs on improvements to current business environment & processes.
• Recommend improvements to current methodology, process, standards, and policies.
• Liaises and co-ordinates with internal & external groups on accomplishment of deliverables. Facilitates collection of business requirements and build consensus amongst clients on accomplishment of deliverables.
• Prepares Business Case, Business Requirements, Gap Analysis, Logical Data Models and Design documents for proposed solutions.
• Provides inputs to Data Management teams on transformation of clients' business requirements as represented by logical data models into physical data models.
• Designs and implements business & data / information requirements into databases or file management systems.
• Develops programs to translate business requirements & designs into information systems.
• Prepares test data.
• Conducts testing of programs and systems for unit, system, performance, usability, user acceptance, disaster recovery and implementation tests.
• Prepares test strategy, test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
• Participates in walk-through of deliverables to identify potential problems.
• Prepares implementation & rollout strategies and plans.
• Prepares documentation for systems to facilitate transfer of knowledge.
• Provides inputs to "Go / No Go" cut-over decisions e.g. roll-outs.
• Travels to off-site locations.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary degree or diploma in Computer Science or the approved equivalent combination of education and/or experience.
2. Experience in Apache Tomcat administration, configuration and performance tuning in a web application environment. 
3. Considerable experience in utilizing SQL Developer and SQL Navigator as part of database development and application support.
4. Considerable experience in application development using PL/SQL, involving the design and implementation of stored procedures, triggers and business logic.

You must also have:

• Knowledge of the following: Ajax, Node.js, JSF, JSON, jQuery, JavaScript, HTML, HTML5, XML, CSS, XHTML, XSLT, WSDL, SOAP/REST services, Crystal Reports, Oracle WebSphere, Eclipse BIRT reports, Primefaces framework.
• Proficiency with rapid application development methodologies.
• Knowledge of GUI and/or system interface design and development.
• Attention to detail and accuracy in work.
• Strong analytical and problem-solving skills.
• Ability to provide customer service, high-quality work and continuous improvement.
• Ability to exercise sound judgment when dealing with stakeholders and issues.
• Ability to identify root causes of problems in addition to addressing immediate symptoms.
• Ability to communicate effectively, verbally and in writing, to prepare and present technical materials, including standards, business / process models and system documentation to support the systems development lifecycle, as well as deal effectively with staff.
• Ability to work with competing demands and meet deadlines.
• Ability to work effectively in a project/team setting.
• Ability to work days, afternoons and nights, including weekends as required.
• Ability to support Toronto Public Service values and a workplace culture that champions equity, diversity and inclusion.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.