Senior Systems Integrator (SAP Integration Lead), Technology Services

• Job ID: 63047
• Job Category: Information & Technology
• Division & Section: Technology Services, Enterprise Services & Operations
• Work Location: Metro Hall, 55 John St, Toronto, M5V 3C6
• Job Type & Duration: Full-time, Temporary (12 months) Vacancy

  Salary Range: $113,683 - $155,216

  Hiring Zone: $127,642 - $138,391

• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 16-Mar-2026 to 30-Mar-2026

Job Description

The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada, with a highly diverse and multicultural population. In addition, the City of Toronto has several agencies and corporations including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.

Reporting to the SAP Senior Enterprise Technical lead (Development, Integration & Quality Assurance), the SAP Integration Lead is responsible for driving the end-to-end integration strategy across the organization, leveraging SAP Business Technology Platform (BTP) and SAP Integration Suite. This includes leading the design, development, and delivery of scalable and secure integration solutions between SAP and non-SAP systems, both on-premise and in the cloud. The role ensures adherence to industry best practices, project standards, and regulatory requirements, while managing the full integration lifecycle—from requirements gathering and technical design to deployment, monitoring, and error handling. The Integration Lead also plays a critical role in maintaining operational excellence through performance tuning, quality assurance, and proactive issue resolution.

In addition to technical leadership, the Integration Lead collaborates closely with cross functional teams, business stakeholders, and external vendors to align integration solutions with enterprise goals. The role includes managing a team of developers, overseeing work allocation and delivery, and fostering a culture of continuous learning through mentoring and coaching. The Integration Lead contributes to planning and governance activities, represents the integration stream in project and operational forums, and provides subject matter expertise for middleware and direct integration scenarios. This position is pivotal in ensuring seamless data and process connectivity across the enterprise landscape.

Major Responsibilities:

The primary responsibilities of this position include, but are not limited to:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and co-ordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Leads, facilitates and contributes to the design, creation, development and sustainment of corporate standards for the division, including formalized project management and methodology, data warehousing architecture, data modeling, metadata, change management, and application development and migration.
• Responsible to senior management within the division, business and technical stakeholders for all aspects of assigned projects, including the project charter, project plan and schedule, progress, budget, risk management, issue management, change management, resource management, quality review/best practices. 
• Provides project budget and financial management such as sole source requests; contract negotiations; leasing agreements; business cases; feasibility and cost/benefit analysis. 
• Prepares and/or supervises the preparation of various formal contractual documents such as Request For Information/Proposal/Quotation (RFI/P/Q), Statement Of Work (SOW), Memorandum Of Understanding (MOU) and Service Level Agreements (SLA). 
• Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services; manages vendors and contractors in the overall solution delivery process.
• Identifies and develops divisional/cross-divisional initiatives to produce synergies and economies of scale.
• Negotiates with senior management, clients and various stakeholders often with competing and conflicting goals, objectives and priorities.
• Provides assessments and recommendations of new technology trends on the effective use, acquisition and integration of technology by the City.
• Identifies and analyzes current business processes and practices in the context of evolving information architecture and performance measures; prepares feasibility study and recommends overall technical solutions for business initiatives and leverage existing enterprise infrastructure investments.
• Recommends and implements security, privacy and quality assurance requirements consistent with both the Municipal Freedom of Information Privacy and Protection Act (MFIPPA), and corporate and legislated standards regarding the storage, processing and retention of confidential data.
• Recommends, establishes, and sustains various project management structures that span one or more levels of government such as the Provincial Offence Act and Social Housing downloading initiatives.
• Assesses and recommends scalable multi-jurisdictional business and technical solutions that meet client and business requirements in the context of corporate standards, policies and procedures for information technologies and architectures.  This includes determining requirements, conducting research and evaluations and obtaining all approvals and signoffs.
• Informs and educates senior managers, business users and technology peers on technology trends, and the effective use of business and technology solutions and information management.
  
  
  

Key Qualifications:

Your application for the role of Senior Systems Integrator (SAP Integration Lead) should describe your qualifications as they relate to:

1. Experience designing and implementing SAP integration solutions using SAP BTP, SAP Integration Suite (CPI, API Management, and/or Event Mesh), and related cloud integration technologies.
2. Considerable experience in building complex iFlows, including mapping, groovy scripting, and message transformations.
3. Extensive experience integrating SAP systems (S/4HANA and ECC) with both SAP and non‑SAP applications.
4. Experience with APIs (REST, SOAP), OData services, web services, IDocs, ABAP proxies, file‑based integrations, and event‑driven architectures (e.g., SAP Event Mesh, SAP Graph).
5. Experience designing end‑to‑end integrations including monitoring, error handling, and operational processes for integration landscapes. Skilled in developing procedures for both project delivery and sustainment, including DevOps practices, CI/CD pipelines, and lifecycle management of integration artifacts.
6. Experience integrating with SAP Ariba and SAP SuccessFactors is considered an asset.
7. Experience with ABAP, NetWeaver Gateway, ABAP RESTful Application Programming Model (RAP), and Application Interface Framework (AIF) is considered an asset.
8. Knowledge of integration security concepts including OAuth, SAML, SSL/TLS, and PGP encryption is an asset.
9. Strong analytical and problem‑solving abilities with proven experience leading integration teams. Effective interpersonal and communication skills to collaborate with diverse stakeholders. Familiarity with Agile/Scrum methodologies and experience using AI‑based tools such as SAP Integration Advisor is considered an asset.
10. Experience with SAP Integration Suite’s AI-based tools (e.g., Integration Advisor) is considered an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.