WORKFORCE CONSULTANT

• Amendment Type: Amendment #1 
• Amendment Date: 02/13/2025 
• Reason for Amendment: Change to Work Location 
•  
• Job ID: 53612
• Job Category: Human Resources
• Division & Section: Engineering & Construction Services, Business Services & Workforce Planning
• Work Location: 100 Queen St W, Toronto
• Job Type & Duration: 1 Temporary (12 month) vacancy
• Salary: $86,716.00 - $112,255.00
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1 
• Posting Period: 12-FEB-2025 to 26-FEB-2025 
•  

As a Workforce Consultant in the Business Services & Workforce Planning Unit you will lead and coordinate the Division's strategic centralized services related to complement management and workforce planning, strategic recruitment, talent management and development, and organizational structure management. You will also be responsible for advising on the interpretation and application of collective agreements, investigations and disciplinary action, the Labour Relations Act and other related employment legislation. In this role you will lead and support the Division by overseeing and coordinating divisional, city wide-initiatives and projects.

Major Responsibilities

• Develops and implements business solutions to support divisional/sectional organizational development efforts, including organizational assessments, change management, communications, workforce planning, employee engagement, workforce and leadership development, business process improvement, and organizational redesign.
• Identifies development needs and trends in the organization, recommends and implements a variety of programs and initiatives.
• Designs, develops, collects and analyzes evaluation data and needs assessment data to create workforce business solutions and/or update appropriate training programs on an ongoing basis. Monitors learning gaps, trends and leading practices to inform talent management decision making and strategy development.
• Develops and implements execution plans associated with the section/division strategic plan which includes plan development, communication, documentation, delivery, tracking, monitoring and improvements.
• Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs
• Build strong partnership and consulting relationship with divisional/sectional management groups to understand business strategy, development needs, deliver services to address human capital needs to achieve continuously improvements
• Develops and maintains contact with other organization development professionals and is familiar with current theory and practice in the field
• Undertakes research and analysis and makes recommendations relating to workforce and organisational strategies, systems and initiatives.
• Provides strategic direction on the analysis of workforce issues, short and long term planning and the development of related policies and procedures.
• Leads assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Measure the effectiveness of business solutions to address the workforce issues
• Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs.
• Ensures that corporate policy and division principles are reflected in workforce business solution.
• Recommends, designs, re-engineers and facilitates policies, procedures and processes regarding program specific requirements and to support high quality service, continuous improvement and service equity.
• Ensures the systematic and timely gathering, aggregation and analysis of labour market intelligence on a diverse range of workforce requirements for current and future implications to serve as a basis for resource strategy options and plans.
• Provides leadership in the effective use of consulting concepts, models, analytic frameworks, technologies and tools.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Travels to various locations as required to conduct ECS business.

Key Qualifications

1. Post-secondary education in Human Resource Management and/or Labour Relations, or equivalent combination of education and experience.
2. Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
3. Considerable experience overseeing end to end recruitment processes in a unionized public or private sector organization.
4. Considerable experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations, including experience handling complaints and conducting or supporting workplace investigations
5. Considerable and proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
6. Experience in preparing comprehensive reports and developing presentation materials on various topics, utilizing a variety of software such as Microsoft Office Suite (Word, Excel, PowerPoint, Visio), and experience utilizing HR/Payroll applications (such as SuccessFactors, SAP, etc.)
7. Strong project management skills with the ability to initiate, coordinate and deliver high quality project outcomes on schedule, coupled with demonstrated knowledge of change management principles.
8. Excellent conflict resolution skills, critical thinking, judgement and political expertise to identify solutions, facilitate consensus and persuade/negotiate with a variety of stakeholders.
9. Excellent verbal, written and presentation skills and ability to establish good working relationships with all corporate and client stakeholders, the general public, and other orders of government.
10. Sound judgment with an ability to work independently on confidential and sensitive matters, and to manage difficult situations with minimum supervision.
11. Ability to address current and future recruitment/workforce challenges, anticipate possible complications and develop creative strategies/solutions using diverse perspectives to achieve key objectives
12. Demonstrated competencies that include highly developed human relations, , negotiation, and analytical skills.
13. Ability to work collaboratively in a team environment , leading work groups and fostering effective team work.
14. Strong organizational skills with the ability to coordinate and manage short and long-term projects/assignments through to completion.
15. Ability to work in a fast-paced environment with many competing priorities and deadlines.
16. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
17. Thorough knowledge of government legislation such as Employment Standards Act, Ontario Occupational Health and Safety Act, Labour Relations Act, Municipal Freedom of Information Act, Human Rights Code, and Accessibility for Ontarians with Disabilities Act (AODA), applicable collective agreements and human resources policies

Note To Current City of Toronto Employees 

City of Toronto employees are eligible to apply for the posted job opportunity, but cannot hold two different jobs. To be considered for this job posting, you must indicate that you are a "Current City of Toronto employee" on the on-line application form, and provide your "Employee Number".

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.