Weighscale Operator

Job ID: 54203

Job Category: Operations & Maintenance

Division & Section: Solid Waste Management Services, SWM Transfer Stations & Landfill Operations

Work Location: TBD

Job Type & Duration:  Full - Time, Temporary Vacancy

Hourly Rate and Wage Grade: $28.39 - $31.13, wage grade 5. 

Shift Information: 40 hours per week: Rotating 8 Hour Shifts Monday to Saturday (24 Hour Operations)

Affiliation: L79 Full Time

Number of Positions Open:  TBD

Posting Period: 25-FEB-2025 to 04-MAR-2025

Major Responsibilities:  

Reporting to the General Supervisor, the primary functions associated with this position include, but are not limited to:

• Operates computerized weighscales (with related equipment) to gather data, issue tickets, charge/collect fees to/from vehicles, delivering or transferring solid waste/recycling materials.
• Ensures all vehicles comply with site regulations.
• Ensures proper validation of loads through Radiation Detection equipment and reports incidents to site management.
• Establishes identity of customer, gathers and enters information (i.e. material type, source/destination, gross/tare weights, payment type etc.), applicable to load.
• Verifies receipt information, validates deposit amount, identifies and processes payment type, which may include processing of debit/credit card payments, reconciles point-of-sale terminals, generates daily scale reports, reconciles point-of sale batch reports and prepares bank deposit slips for pickup.
• Responds to in-person and telephone enquiries, e.g. operating procedures, regulations, fees etc.
• Obtains signatures on printed/manual receipts from drivers and/or cardholders and issues paperwork for border crossing.
• Totals, balances and verifies cash/charge intake and total loads with computer data and completes daily activity reports and financial summary.
• Validates the authenticity of letters of hospital waste, and clearly marks the Dump Authorization Ticket.
• Opens and closes scale-house and sets alarms and cleans weighscale equipment as required.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable experience in a front line customer service environment.
2. Considerable experience related to handling cash, debit and credit card transactions and point-of sale terminals.
3. Experience with performing basic mathematical calculations to determine tipping fees and minimum deposits.
4. Experience in performing high volume of data entry with strong computer skills.

You must also have:

• Ability to sit and operate a computerized weighscale system for extended periods of time.
• Ability to operate computerized weighscale, radiation detection devices and radio frequency identification system.
• Strong administrative, financial and organizational skills.
• Ability to effectively communicate both orally and in writing with staff, public and private sector customers.
• Ability to maintain a high level of service to public and private sector customers.
• Ability to prioritize and work under time constraints in high pressure situations.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.