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RESEARCH ANALYST 1

Job ID: 51682

  • Job Category: Policy, Planning & Research
  • Division & Section: Municipal Licensing & Standards, MLS Licensing Services
  • Work Location: 850 Coxwell Ave., East York
  • Job Type & Duration: Full-time, Permanent
  • Hourly Rate: $43.58 - $47.75
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: L79 Full-time
  • Number of Positions Open: 1
  • Posting Period: 17-DEC-2024 to 03-JAN-2025
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As a Research Analyst 1, you will be joining a team in the Municipal Licensing and Standards Division that supports the compliance, reporting and data analysis for the Divisions’, Vehicle for Hire and Short-Term Rentals.

 

Major Responsibilities:

 

  • Conducts studies, environmental scans, and surveys and provides analysis to inform policy and bylaw developments/modifications using business intelligence, and specialized computer programs. Conducts evaluation and analysis of client data, transaction data and payment data to determine risk ratings for compliance.

  • Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing departmental processes, review and compliance program models.

  • Prepares and presents data using a range of analytical techniques, including geographical, statistical economic and scientific, to support the communication of analysis, recommendations, and concepts for review and compliance.

  • Provides analytic and research support to Licensing Compliance Officers, Business Operations and Enforcement.

  • Writes reports based on research.  Documents findings, supporting data, recommendations, and theories.  Prepares and co-ordinates briefs and summary reports, on subjects such as legislative changes, research information and implications of findings.

  • Identifies and evaluate appropriate internal and external demographic, geospatial, and qualitative data sources needed to respond to research objectives, using geospatial mapping, statistical and data analysis software such as Power BI, Excel, Tableau, ArcGIS/QGIS, SAS.

  • Develops and maintains a comprehensive database of all licensed organizations for license review, compliance monitoring, enforcement, and revenue tracking.

  • Researches and develops municipal policies and procedures for licensing and compliance
     

Key Qualifications:

 

  1. Post secondary education in Data Analytics, Social Sciences, Economics, Geography, Applied Sciences, Business, Statistics or Public Policy, or an equivalent combination of education and experience.

  2. Considerable experience working on research projects involving qualitative and quantitative data collection analysis, and policy analysis and developing impact evaluations.

  3. Considerable experience in utilizing computerized systems, statistical software, business intelligence and analytics software (e.g. ArcGIS/QGIS, SAS, Tableau, PowerBI).

  4. Considerable experience creating and presenting research and data analysis to different audiences.
     

You must also have:
 

  • High proficiency in utilizing Microsoft Office Software including Excel, Word, and PowerPoint.

  • Excellent business writing, presentation, and organizational skills.

  • Well-developed oral and written communication skills with the ability to communicate effectively with all levels of staff within the organization and provide excellent customer service.

  • Excellent critical thinking skills.

  • Ability to draw conclusions from data that may be contradictory and ambiguous, including the ability to determine what is most relevant, analyze the data and prepare briefs.

  • Attention to detail and enjoy working with data.

  • Ability to carry out multiple tasks and work effectively independently and in a team environment.

  • Sound judgement and ability to handle matters of a confidential and/or sensitive nature.

  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

 

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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