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SUPPORT ASSISTANT C

 

  • Job ID: 60059
  • Job Category: Administrative
  • Division & Section: Employment & Social Services
  • Work Location: Various
  • Job Type & Duration: Full-time, Temporary (12 month) vacancy
  • Hourly Rate: $31.60 - $34.48
  • Shift Information: Monday to Friday, 35 Hours per Week - Hybrid
  • Affiliation: L79 Full-time
  • Number of Positions Open: 30
  • Posting Period: 23-SEP-2025 to 07-OCT-2025 
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Job Description

Major Responsibilities:

Your primary responsibilities as a Support Assistant C will be varied. Specifically, you will:

  • Prepare, research, maintain and process documents. Select and present data from manual or computerized fields (e.g. Microsoft Office suite to create spreadsheets, documents and databases) for various summaries and reports.
  • Draft correspondence. Input, update and maintain data where directed.
  • Operate office equipment and computers utilizing a variety of software packages, applying speed and skill.
  • Prepare presentation materials, forms etc.
  • Utilize layout, formatting and keyboarding skills. Perform database searches to input, retrieve, process and report information as requested.
  • Maintain manual and computerized filing and retrieval systems for records/documents, including file correspondence, records, reports, inventory and manuals.
  • Receive documents/applications, invoices/monies from the public or other levels of government and ensure accuracy, and completeness. Issue/complete, receipts/documentation and ensures they are recorded and secured in the appropriate manner.
  • Provide assistance with reconciliation and analysis of financial and statistical data. Provide administrative support to the management team, as well as front line staff. Monitor, order and maintain supplies/resource materials for the office.
  • Respond to inquiries requiring broad knowledge of the operational area. Receive and log calls for distribution to appropriate personnel and take messages, as necessary. Coordinate meeting rooms, bookings and special requirements for meetings. Attend meetings, take and transcribe minutes.
  • Collect, sort, track, date stamp, distribute, prepare documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens and purchase orders.
  • Monitor, order, pick up and maintain supplies/resource materials for unit or other locations. Prepare, collect, print, distribute materials, photocopy documents, and send faxes.
  • Perform related duties as assigned.

 

 

Key Qualifications: 

 

Your application must describe your qualifications as they relate to:

 

  1. Experience in an office setting performing various clerical and administrative support duties.
  2. Experience working in a customer service environment dealing directly with the public, service providers and/or staff via phone, email, mail inquiries and in person.
  3. Experience creating and formatting documents, tables, charts, graphs and spreadsheets using software programs, specifically Microsoft Word and Excel.

 

You must also have:

 

  • Knowledge of standard office practices and procedures. Ability to set up and maintain manual and computerized filing systems.
  • Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
  • Ability to work independently and cooperatively within a team setting. Ability to handle detailed work with accuracy.
  • Ability to plan, organize and manage work with minimal supervision and complete a number tasks simultaneously.
  • Ability to handle confidential and sensitive information with discretion and tact.
  • Problem solving and decision making skills, with the ability to handle and resolve situations, utilizing knowledge of policies, practices and procedures.
  • Ability to compile statistical summaries and to balance accounting documents

 

 

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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