RESEARCH ANALYST 3

Job ID: 63006
Job Category: Policy, Planning & Research
Division & Section: Solid Waste Management Services, SWM Collection & Litter Operations
Work Location: Bermondsey Yard, 25 Old Eglinton Avenue
Job Type & Duration: Full-time, Permanent Vacancy

Hourly Rate and Wage Grade: $36.35 - $39.69, Wage Grade 8
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 28-Aug-2026 to 11-Sep-2026 


Job Responsibilities:

  • Develops and maintains statistical reports and other appropriate records and contacts lists for the Division
  • Develops and maintains data sets as required by the Unit
  • Inputs reports, documents, proposals and correspondence as required by the Unit.
  • Compiles information packages and other direct mail activities in support of Unit's activities.
  • Supports senior staff with special events and activities
  • Establishes and maintains filing system for Unit.
  • Answers telephone and written inquiries.
  • Creates, updates, and maintains databases of programs, including route maps and associated maps, using appropriate mapping software
  • Maintains records of litter bin installations and removals
  • Maintains and updates training records in ELI web pages and prepares and manages associated reports for the Division.
  • Updates and maintains databases, statistics and communications used by all levels in the division including management staff.
  • Responds to business related requests for information both from internal and external sources.
  • Assists with administrative support and operational duties for the Division
  • Compiles and analyzes surveys used by the division for Performance Measures purposes and for other internal monitoring procedures.
  • Provides information and liaises with other divisional staff

 

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Post-secondary degree or diploma in Environmental Studies, Urban Planning, or related discipline, or the equivalent combination of education and experience.
  2. Experience in the preparation of internal and external correspondence, and detailed reports.
  3. Experience using software packages such as the Microsoft Office Suite, (eg. Word, Excel, PowerPoint, Access), and mapping applications (eg. ArcGIS Pro, QGIS and Route Smart)

 

You must also have:

  • Strong ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
  • Strong interpersonal skills and the ability to work effectively as a member of a team.
  • Strong analytical and problem solving skills in combination with the ability to perform duties under minimal supervision.
  • A good understanding of the technical and operational issues facing the division.
  • Ability to support Toronto Public Service values and a workplace culture that champions equity, diversity, and inclusion.


Experience with TMMS, Maximo and Compuweigh  systems are considered an asset.

Equity, Diversity and Inclusion 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.